MarSenses Ferrera Blanca Hotel Family **** 
MarSenses Natura Olea Hotel **** +16 
Cas Metge Matas Villa 
Wellness 
Families 
Only adults 
All inclusive 
Sports 
Faqs
Don't be left with any doubts while planning your stay at MarSenses Puerto Pollensa Hotel & Spa. In this section you will find useful information for your holidays in Puerto Pollensa, we are waiting for you!
To reach the hotel staff, please find the details for each department below:
Reservation
Email: reservas@marsenses.com
Phone:+34971722667
Toll-Free #:Not available
SMS: Not available
Reservation
Email: reservas@marsenses.com
Phone:+34971722667
Toll-Free #:Not available
SMS: Not available
Our spa is open six days a week from 10:00 to 18:00 and access is free of charge.
It has a hydromassage, Finnish sauna, Turkish bath, and a wide range of treatments at an additional cost.
The use of caps and slippers is compulsory. You can bring your own, but if you want, the cap and slippers cost 6 EUR each
+info: here
It has a hydromassage, Finnish sauna, Turkish bath, and a wide range of treatments at an additional cost.
The use of caps and slippers is compulsory. You can bring your own, but if you want, the cap and slippers cost 6 EUR each
+info: here
At MarSenses Puerto Pollensa Hotel & Spa we just offer the Half Board basis. It includes the breakfast & the dinner at our restaurant.
On the other hand, on arrival, you can still upgrade your room. Ask reception about availability and the price per day.
On the other hand, on arrival, you can still upgrade your room. Ask reception about availability and the price per day.
Our property is adults only. We do not accept guests under the age of 18.
We don't have private car parking, however, it is very easy to park next to our hotel where there is usually plenty of space to find a place to park. The city doesn't charge any extra cost to park.
We have as well great private bike storage where the bikes can be kept safe.
We have as well great private bike storage where the bikes can be kept safe.
Definitely, MarSenses Puerto Pollensa Hotel & Spa has 2 restaurants:
• Restaurant Restaurant:
• International, Buffet
• Open 7/7.
• Closed from 27/10 to 03/04.
• Opening times:
• from 18:30 to 21:00.
• Price range: $$
Restaurant Restaurant menu
• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 154 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code: Informal / Business
• For Her: Business suit or business style dress with heels.
• For Him: Business suit with tie, or trousers with a sports jacket and shirt and tie with smart shoes (Oxford or Derby style).
• Restaurant Snack Bar:
• International, Casual Dining
• Open 7/7.
• Closed from 27/10 to 03/04.
• Opening times:
• from 12:30 to 15:00.
• Price range: $$
Restaurant Snack Bar menu
Restaurant Snack Bar website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 42 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Restaurant Restaurant:
• International, Buffet
• Open 7/7.
• Closed from 27/10 to 03/04.
• Opening times:
• from 18:30 to 21:00.
• Price range: $$
Restaurant Restaurant menu
• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 154 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code: Informal / Business
• For Her: Business suit or business style dress with heels.
• For Him: Business suit with tie, or trousers with a sports jacket and shirt and tie with smart shoes (Oxford or Derby style).
• Restaurant Snack Bar:
• International, Casual Dining
• Open 7/7.
• Closed from 27/10 to 03/04.
• Opening times:
• from 12:30 to 15:00.
• Price range: $$
Restaurant Snack Bar menu
Restaurant Snack Bar website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 42 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
• Spa:
The Spa is open from 10am to 6pm, except on Mondays when it is closed. Access to the Spa does not require prior reservation. However, the treatments do require a reservation and can be booked at the hotel reception or at the Spa reception.
The Spa is open from 10am to 6pm, except on Mondays when it is closed. Access to the Spa does not require prior reservation. However, the treatments do require a reservation and can be booked at the hotel reception or at the Spa reception.
I'm sorry I can't help you any further, please contact our service centre by email at hola@marsenses.com
Every room type offers a different view:
Suite:
• City view
• Garden view
• Mountain view
Junior Suite:
• City view
Suite with Pool View:
• Pool view
Junior Suite with Pool View:
• Mountain view
• Pool view
The quietest rooms are:
• Suite: mountain view
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
Sorry, this hotel does not offer a choice of room numbers. If you have any requests or specific needs you can share them in your reservation and the hotel team will do their best to accommodate your needs.
Suite:
• City view
• Garden view
• Mountain view
Junior Suite:
• City view
Suite with Pool View:
• Pool view
Junior Suite with Pool View:
• Mountain view
• Pool view
The quietest rooms are:
• Suite: mountain view
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
Sorry, this hotel does not offer a choice of room numbers. If you have any requests or specific needs you can share them in your reservation and the hotel team will do their best to accommodate your needs.
We have 116 rooms.
(Room types for maximum 232 pax)
Suite: 16 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 WC
• Equipment: 1 double bed or 2 single beds and 1 sofa bed , TV, air conditionner
Junior Suite: 40 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 WC
• Equipment: 1 queen size bed or 2 single beds , TV, air conditionner
Suite with Pool View: 30 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 WC
• Equipment: 1 double bed or 2 single beds and 1 sofa bed , TV, air conditionner
Junior Suite with Pool View: 30 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 WC
• Equipment: 1 queen size bed or 2 single beds , TV, air conditionner
(Room types for maximum 232 pax)
Suite: 16 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 WC
• Equipment: 1 double bed or 2 single beds and 1 sofa bed , TV, air conditionner
Junior Suite: 40 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 WC
• Equipment: 1 queen size bed or 2 single beds , TV, air conditionner
Suite with Pool View: 30 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 WC
• Equipment: 1 double bed or 2 single beds and 1 sofa bed , TV, air conditionner
Junior Suite with Pool View: 30 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 living-room, 1 WC
• Equipment: 1 queen size bed or 2 single beds , TV, air conditionner
- We have offers throughout the year. You can find them on the main page of our website here
- Returning Guests: all guests receive a secret discount code by email after their stay. Use it in the promo code area of our reservation process.
If you have lost it contact us by email or call.
- Returning Guests: all guests receive a secret discount code by email after their stay. Use it in the promo code area of our reservation process.
If you have lost it contact us by email or call.
There is 1 main, outdoor, non-heated pool for all guests. It has a jacuzzi area on the side.
Around the pool there are sun loungers, parasols and a snack bar (here.)
Open every day and with lifeguard service from 10hto 19h from June to September and until 18h for the rest of the year.
Around the pool there are sun loungers, parasols and a snack bar (here.)
Open every day and with lifeguard service from 10hto 19h from June to September and until 18h for the rest of the year.
Yes, all rooms have a balcony or terrace and all of them are furnished with a table, chairs and some with sun loungers.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
Sorry, this hotel does not offer a choice of room numbers. If you have any requests or specific needs you can share them in your reservation and the hotel team will do their best to accommodate your needs.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
Sorry, this hotel does not offer a choice of room numbers. If you have any requests or specific needs you can share them in your reservation and the hotel team will do their best to accommodate your needs.
If you wish to modify your booking, please click on the shopping cart at the top right hand side of here
Available on request for free: Iron & ironing board.
Available in the room: Clothes steamer.
Available in the room: Clothes steamer.
At MarSenses Puerto Pollensa Hotel & Spa we have adapted Suites on the ground floor for people with reduced mobility to which you can access without any impediment.
Please indicate this when booking or contact us by email reservas@marsenses.com or telephone +34 971 722 667.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
Sorry, this hotel does not offer a choice of room numbers. If you have any requests or specific needs you can share them in your reservation and the hotel team will do their best to accommodate your needs.
Please indicate this when booking or contact us by email reservas@marsenses.com or telephone +34 971 722 667.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
Sorry, this hotel does not offer a choice of room numbers. If you have any requests or specific needs you can share them in your reservation and the hotel team will do their best to accommodate your needs.
We offer a discount code only for our repeat guests.
If you are a repeater and are thinking of making a reservation with MarSenses Hotels & Homes, please contact our reservations department hola@marsenses.com and we will provide you with the code.
If you are a repeater and are thinking of making a reservation with MarSenses Hotels & Homes, please contact our reservations department hola@marsenses.com and we will provide you with the code.
We are sorry, but we do not have a loyalty program.
Once your booking is confirmed, in addition to a screen in your browser, you will receive a confirmation email. Please check your spam folder if you do not receive it within a few minutes. You can check the booking conditions here: here
Our resort is part of MarSenses Hotels & Homes.
- Star rating: 4 stars.
- Service category: Upscale.
More info here
- Star rating: 4 stars.
- Service category: Upscale.
More info here
Contact
Gremi Forners 8, 1º, Pt 13; 07009.
Polígono de Son Castelló. Palma de Mallorca
+34 971 72 26 67
hola@marsenses.com
Carrer Circumval·lació, 313, 07769 Cala en Bosc, Illes Balears
