Insurance • MarSenses Hotels & Homes [Skip to content](#main-content)[Skip to booking](#) Sports hotel Adults-only hotel (18+) Adults-only hotel (16+) Family hotel Wellness hotel All-inclusive hotel Find out more opens in a new tab Read the article [Skip to main content](#skipToContent) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * Accomodation + [MarSenses Paradise Club Hotel \*\*\*\*](/en/hotels/marsenses-paradise-club-hotel) + [MarSenses Puerto Pollensa Hotel & Spa \*\*\*\* +18](/en/hotels/marsenses-puerto-pollensa-hotel-spa) + [MarSenses Ferrera Blanca Hotel Family \*\*\*\*](/en/hotels/marsenses-ferrera-blanca-hotel-family) + [MarSenses Ferrera Blanca Hotel Adults Only \*\*\*\* +18](/en/hotels/marsenses-ferrera-blanca-hotel-adults-only) + [MarSenses Rosa del Mar Hotel & Spa \*\*\*\*](/en/hotels/marsenses-rosa-del-mar-hotel-spa) + [MarSenses Natura Olea Hotel \*\*\*\* +16](/en/hotels/marsenses-natura-olea-hotel) + [Cas Metge Matas Villa](/en/hotels/cas-metge-matas-villa-by-marsenses) * [Experiences](/en/experiences) + [Wellness](/en/experiences/wellness) + [Families](/en/experiences/families) + [Gastronomy](/en/experiences/gastronomy) + [Adults Only](/en/experiences/adults-only) + [All Inclusive](/en/experiences/all-inclusive) + [Sports](/en/experiences/sports) * [Destinations](/en/destinations) + [Mallorca](/en/destinations/mallorca) + [Menorca](/en/destinations/menorca) * [Care by MarSenses](/en/care) * [Blog](https://marsensescorporate.com/blog "opens in a new tab") * [Insurance](/en/corporate/insurance) * [Transfers and Activities](https://triggle.app/R4ajY1QW "opens in a new tab") * [Offers](/en/offers) * [Accessibility](/en/accessibility) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * [![Ir a inicio de la página](/en/dam/jcr:0081e253-0ad2-403b-8dca-fd3d4171308c/ic-home.svg)](/en/) * Accomodation + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Ferrera Blanca Hotel Family \*\*\*\*](/en/hotels/marsenses-ferrera-blanca-hotel-family) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Rosa del Mar Hotel & Spa \*\*\*\*](/en/hotels/marsenses-rosa-del-mar-hotel-spa) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Paradise Club Hotel \*\*\*\*](/en/hotels/marsenses-paradise-club-hotel) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Ferrera Blanca Hotel Adults Only \*\*\*\* +18](/en/hotels/marsenses-ferrera-blanca-hotel-adults-only) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Puerto Pollensa Hotel & Spa \*\*\*\* +18](/en/hotels/marsenses-puerto-pollensa-hotel-spa) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Natura Olea Hotel \*\*\*\* +16](/en/hotels/marsenses-natura-olea-hotel) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Cas Metge Matas Villa](/en/hotels/cas-metge-matas-villa-by-marsenses) * [Accessibility](/en/accessibility) * [Care](/en/care) * [Offers](/en/offers) ![](/en/dam/jcr:b846c8da-fdd2-4560-9ce2-ae2d8ebf1b33/logo-marsenses-blanco.2025-09-08-11-18-38.png) English * [Deutsch](/de/corporate/versicherung) * [Português](/pt/corporativo/seguro) * [English](/en/corporate/insurance) * [Italiano](/it/aziendale/assicurazione) * [Français](/fr/corporatif/assurance) * [Español](/corporativo/seguros) ![](/en/dam/jcr:f1dc6ca2-f744-4a2f-8f83-2322c09a8319/hero-seguros-marsenses-hotels-and-homes.2025-10-23-09-20-30.webp) MarSenses Hotels & Homes Free cancelation and travel assistance insurance 1. [Home](/en/) 2. [Corporativo](/en/corporate) 3. Insurance ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) # Insurance At MarSenses Hotels & Homes, we want you to feel completely at ease and enjoy a well-deserved holiday, and we are adding Travel Assistance Insurance to the hygiene and protection protocols and, if you book at the Guaranteed Non-Refundable rate, a Cancellation Insurance. Both insurances are totally free! and are automatically included through our website marsenses.com or by calling  [+34 971 722 667](tel:+34971722667). To take them out, all you have to do is book your holiday and enjoy it. Do you have any further questions? **Check out the most frequently asked questions here**. ## Cancelation Insurance Included in all bookings with a Guaranteed Non-Refundable rate: * Covers trip cancellation costs of up to €10,000 per person up to 24 hours in advance. * Covers up to 25 reasons for cancellation. See policy conditions. Included for positive in COVID-19. * The refund of the prepaid amount of the reservation, in case of justified cancellation, will be made through the insurance company ARAG. * The prepaid amount will not be refunded if the reason for cancellation is not included in the general conditions of the policy or in case of a no-show at the hotel. Download the cancellation insurance terms and conditions [here.](/en/dam/jcr:a311a359-fa1f-4c7d-9344-c35129a2b361/seguro_cancelacion_en.pdf) ## Travel Assistance Insurance Included in all bookings made on marsenses.com and the Call Centre. It has the following coverage: * Starts at check-in and ends at check-out. * Medical and health assistance, up to 30.000€. * Dental expenses, up to 250€. * Repatriation or medical transport of the injured or sick. * Repatriation or transport of other insured persons. * Travel of a family member or companion in the event of hospitalisation. * Expenses for the stay of the displaced relative or companion in the event of hospitalisation, up to 500€ (50€ x 10 days). (50€ x 10 días) * Expenses for the stay of a relative or accompanying person who has not been displaced in the event of hospitalisation, up to €1,500 (€150 x 10 days). * Convalescence at the hotel, up to 1.500€ (150€ x 10 days). * Repatriation or transport of the deceased insured. * Early return due to the death or hospitalisation of a family member or serious loss at the insured's home or business premises. * Loss of services contracted and not used as a result of hospitalisation. * Dispatch of a professional chauffeur. * Medical teleconsultation service. * Reimbursement of holidays not taken, up to 3.000€. Download the conditions of the travel assistance insurance [here](/en/dam/jcr:69eb3a89-68a3-4ff5-84af-94b0af6baf59/condiciones_seguro_asistencia_en.pdf) . ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Contact MarSenses Hotels & Homes Gremi Forners 8, 1º, Pt 13; 07009. Polígono de Son Castelló. Palma de Mallorca [+34 971 72 26 67](tel:+34971722667) [hola@marsenses.com](mailto:hola@marsenses.com) ![award best place to work 2025](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Accommodation * [MarSenses Paradise Club Hotel \*\*\*\* Carrer Circumval·lació, 313, 07769 Cala en Bosc, Illes Balears](/en/hotels/marsenses-paradise-club-hotel) * [MarSenses Puerto Pollensa Hotel & Spa \*\*\*\* +18 Carrer de Formentor, 73, 07470 Pollença, Illes Balears](/en/hotels/marsenses-puerto-pollensa-hotel-spa) * [MarSenses Ferrera Blanca Hotel Family \*\*\*\* Carrer sa Partió, 1, 07669 Cala D'or, Illes Balears](/en/hotels/marsenses-ferrera-blanca-hotel-family) * [MarSenses Ferrera Blanca Hotel Adults Only \*\*\*\* +18 Carrer sa Partió, 1, 07669 Cala D'or, Illes Balears](/en/hotels/marsenses-ferrera-blanca-hotel-adults-only) * [MarSenses Natura Olea Hotel \*\*\*\* +16 Carrer des Forn 29, 07669 Cala Ferrera, Cala d’Or, Illes Balears](/en/hotels/marsenses-natura-olea-hotel) * [MarSenses Rosa del Mar Hotel & Spa \*\*\*\* Av. de Cas Saboners, 3, 07181 Palmanova, Illes Balears](/en/hotels/marsenses-rosa-del-mar-hotel-spa) * [Cas Metge Matas Villa by MarSenses Camí Coanegra, 07320 Santa Maria del Camí, Illes Balears](/en/hotels/cas-metge-matas-villa-by-marsenses) Follow us * [MarSenses Corporate](https://www.marsensescorporate.com/en "Opens in a new tab") * [FAQ](/en/faq) * [Care by MarSenses](/en/care) * [Professionals](https://pro.marsenses.com/ "Opens in a new tab") * [Work at MarSenses](https://trabajo.marsenses.com/ "Opens in a new tab") * [Blog](https://blog.marsenses.com/ "Opens in a new tab") * [Transfers and Activities](https://triggle.app/51GVQuNt "Opens in a new tab") * [Contact](/en/corporate/contact) * [Insurance](/en/corporate/insurance) * [Whistleblowing Channel](https://marsenses.canaldenunciasanonimas.com/home "Opens in a new tab") * [Sitemap](/en/site-map) * [Legal Notice](/en/data-protection#legal-notice) * [Data Protection](/en/data-protection#data-protection) * [Booking Conditions](/en/data-protection#reservation-conditions) * [Cookies Policy](/en/data-protection#cookies-policy) * [Accessibility statement](/en/accessibility/accessibility-statement) Made with by [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=)](https://www.hotetec.com/)