Legal Notice

LEGAL NOTICE

 

In compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we hereby inform you of the following information:

Owner of this site:

MAR SENSES, S.L. (en adelante, MAR SENSES)

C/ Gremi Forners, 8-1º-Pt.13 (Pol. Ind. Son Castelló) de Palma (07009) Balears

CIF: B-01773373

Telf.: + 34 971 722 667

e-mail:hola@marsenses.com  

 

Palma Mercantile Register Volume: 2869, Folio: 181, Page: PM89602, Inscrip. 1.

 

The use of the content and/or services of the portal by the user implies express acceptance of the following conditions:

 

Conditions of use of the portal

MAR SENSES  reserves the right to make modifications to the content of this portal without prior notice, as well as to its configuration and presentation. This portal may contain links to external pages, and MAR SENSES   is not responsible for the content of these external pages or any other aspect related to them.

The texts, images, logos and other contents included in this portal are the property of MAR SENSES.The transmission, distribution, reproduction or storage, in whole or in part, is prohibited, except with the prior consent of MAR SENSES, and except where otherwise indicated.

In order to install or use any software that is available for downloading from this portal, the terms of the license agreement, if any, that accompanies or is included in the software must be accepted beforehand.MAR SENSES  shall not be held responsible for any possible damage that may occur due to the use of non-updated versions of browsers, or for the consequences that may arise from the malfunction of the browser, whether due to inadequate configuration, the presence of computer viruses or any other cause beyond the control of MAR SENSES.

 

Protection of personal data

In compliance with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights,MAR SENSES  informs you that the personal data that you provide when filling in any registration, application or consultation form that appears on this website, will be processed and collected in a data processing system (called "WEB USERS") for which MAR SENSES  is responsible.

To exercise your rights of access, rectification, opposition, suppression, portability and limitation to the processing of your personal data, under the terms and conditions provided for in the current legislation on data protection, you can write to MAR SENSES, C/ Gremi Forners, 8-1º-Pt.13 (Pol. Ind. Son Castelló) de Palma (07009) Balears.

The collection of your personal data is carried out with the main purpose of being able to offer and provide you with the services offered on this website.

MAR SENSES will use the personal data provided by you exclusively for the purposes indicated.

We do not share the information provided with third parties unless required by law or legal procedures, except in the case mentioned below, and in no case do we sell this type of information.

The only case in which we transfer your contact details to the association GREC Mallorca (Grup d'Educadors de Carrer i Treball amb Menors) is when you book The Humane Room at the MarSenses Natura Olea Hotel. In this case, the sole purpose of the transfer is so that the Association can thank you directly for the contribution of the net amount (excluding taxes) of your booking and to ensure that Mar Senses S.L. has received this amount.

MAR SENSES  informs you that it has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss, processing and/or unauthorized access, in accordance with the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights.

 

Applicable legislation and jurisdiction

This Legal Notice is governed in each and every one of its aspects by Spanish law, and the Courts and Tribunals of Palma shall be competent to resolve any conflict arising from or related to the use of this portal.

Version 3.0 – May 2021

Política de Protección de Datos de Carácter Personal

 

The owner of the website and responsible for the treatment, MAR SENSES, S.L. (hereinafter, MAR SENSES) with address at C/ Gremi Forners, 8-1º-Pt.13 (Pol. Ind. Son Castelló) in Palma (07009) Balears and CIF: B-01773373 is the owner of the Portal and makes it available to Internet users, in order to provide information about the services provided by MAR SENSES, as well as to allow the provision of services through the Portal.

 

Contact details

Contact telephone number: + 34 971 722 667

For any management or request regarding the privacy of MAR SENSES, the user may contact our e-mail address at hola@marsenses.com.hola@marsenses.com  

 

 

1.- Purpose For what purposes do we process your data?

MAR SENSES informs the User of the existence of a personal data treatment (a treatment called “WEB USERS”) created with the data obtained on the website by and for MAR SENSES and under its responsibility.

Said processing has been created for the purpose of providing information on the provision of the services offered by the Portal, as well as attending to and managing the queries made by users through this channel.

• The terms of conservation of the data that users provide us with through the forms on the website are as follows:
  • In the case of queries: Once the query has been answered, the current year.
  • In the case of contracting any of our services: For the duration of the contractual relationship.

 2.- Legitimation What is the legitimation for the processing of your data?

The legal basis for the processing of users' personal data is the consent of the data subject..

Likewise, the prospective offer of services is based on the consent requested from the user without the withdrawal of this consent conditioning the execution of other purposes.

Users are under no obligation to provide us with their personal data, but if they do not provide us with the minimum data requested, they will not be able to carry out the operations offered online on our website, such as dealing with queries, contacting us, leaving a comment, participating and/or accessing certain sections of the website. .

Furthermore, we inform you that users may revoke their consent to the collection and processing of their personal data at any time, by means of the procedure we establish for this purpose, without this affecting the lawfulness of the processing based on consent prior to its withdrawal.

3.- Recipients To which recipients will your data be communicated?

The data collected on this website by means of the corresponding forms will not be passed on to third parties and may only be communicated to other companies that are responsible for the processing of personal data, and which will only process the data in accordance with the strict indications thatMAR SENSES establishes with the said data processors. In any case, the data will be communicated within the European Union and only for the purposes indicated above.

By contracting our services you are accepting that we transfer your personal data to the entity FLEXMYROOM INSURETECH, S.L., domiciled in Benidorm (03503 - Alicante), Calle Gerona, 13, Local CA 18, and with CIF number B42687616, with the sole purpose that can benefit from the insurances that this entity offers.This entity
will cancel your personal data when the service has ended and the legally established deadlines have been met. You can exercise your rights of access to data, rectification or deletion of data, limitation of the use of data, opposition to the use of data and portability of data at the email address datos@flexmyroom.com

In the case of booking The Humane Room at MarSenses Natura Olea Hotel, you are accepting that we will transfer your personal data to the GREC Mallorca (Grup d'Educadors de Carrer i Treball amb Menors). The sole purpose of this transfer is to enable the Association to thank you directly for the contribution of the net amount (excluding taxes) of your booking and to ensure that Mar Senses S.L. has received this amount. This association will cancel your personal data when the service has been completed and the legally established deadlines have been met. You may exercise your rights of access to the data, rectification or deletion of the data, limitation of the use of the data, opposition to the use of the data and data portability at the following e-mail address: protecciodades@grecmallorca.org.

4.- Rights What are your rights when you provide us with your data?

Users of the website owned by MAR SENSES are guaranteed the rights established in the legislation on Personal Data Protection:

Firstly, users have the right to obtain confirmation as to whether or notMAR SENSES is processing personal data concerning them.

Users will have the right to access their personal data, as well as to request the rectification of data that is inaccurate or, where appropriate, to request its deletion, opposition or limitation when, among other reasons, the data is no longer necessary for the purposes for which it was collected, as well as portability in order to provide their personal data to a new data controller.

Users have the right to oppose the processing of their personal data, so MAR SENSES will stop processing their data, unless there are legitimate, compelling reasons, or the exercise or defense of possible claims.

Users have the right to request MAR SENSES to limit the processing of their personal data when the requirements of EU Regulation 2016/679 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights are met.

MAR SENSES informs you that it has implemented the necessary technical and organizational security measures to ensure the security of your personal data and prevent its alteration, loss, processing and/or unauthorized access, in accordance with the provisions of the RGPD 2016/679 of 27 April 2016 and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.

Finally, we inform that any interested party may file a complaint with the Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercise of their rights.

In the following link you will find more information about complaints to the Spanish Data Protection Agency:

https://sedeagpd.gob.es/sede-electronica-web/vistas/infoSede/tramitesCiudadano.jsf

5.- Commercial Communications

MAR SENSES may send commercial communications by any means with full respect for the legislation in force regarding the protection of personal data.

For commercial communications sent by e-mail and equivalent means in compliance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the consent of the User shall be duly obtained at the time of collecting the corresponding data.

User may revoke at any time the consent given to receive personal communications by simply notifying MAR SENSESat our e-mail address hola@marsenses.com.

Please read this privacy policy carefully. You will find important information about the processing of your personal data and your rights under the current regulations on this subject. This policy is posted on our website and applies to travel agencies who wish to collaborate with us in the terms specified here   here  

In general, the fields on our forms that are marked as mandatory must be completed in order to process your requests.  

Who is responsible for processing your data?

Mar Senses, S.L.

Gremi Forners, 8, 1 º Pt 13. 07009 - Palma de Mallorca (España) 

What personal data do we obtain?

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• The forms you complete in order to sign up as an agency in our partnership programme.
• Information provided during the programme development.
• All of the data is provided, either directly by you, or by third parties who process requests on your behalf, for example the travel agency that has booked your stay.

The categories of data we process typically include:

• Identifying data.
• Contact details, postal and email addresses.
• Financial and transaction data.
• Data related to and generated by the booking.

For what purposes will we process your data?

Your data will be processed in order to manage the partnership programme, the bookings made with us and to comply with our legal obligations. 

Who can we share your data with?

We will only communicate your data under legal obligation or as necessary for the provision of the requested services. For example, in the event that the created booking includes accessory services provided by third party providers or that the availability request it creates affects such services, the personal data necessary for the processing of such booking/availability request shall be communicated to the relevant suppliers for this purpose only. Under the current legislation regarding security protection, we have an obligation to communicate information about your stay to national law enforcement agencies.  

Legal basis for processing.

The legal basis for the processing of your data is the execution of the contract for partnership and bookings for the clients of the partner agency and the fulfillment of our legal obligations, in particular Law 8/2012 of 19 July, on tourism in the Balearic Islands and other tourism regulations, Organic Law 4/2015 of 30 March, on citizens’ security and its implementing legislation, as well as accounting and tax regulations.  

How long will we retain your data?

Your data will be retained for the duration of your relationship with us and, in any case, during the time periods set out in the applicable legal provisions and for the time required to address potential liability for processing. We will delete your data when it is no longer necessary or relevant for the purposes for which it was collected. Regarding bookings made by your agency’s clients, we would like to inform you that, in accordance with the applicable regulations, we retain the books and registrations of travelers staying at our establishments for three years, from the date of the last registration sheet that includes them.

What are your rights?

You have the right to obtain confirmation as to whether or not we are processing your personal data and, if we are, you have the right to access it. You may also request that your data be rectified when inaccurate or to complete incomplete data, as well as to request its deletion when, amongst other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the restriction of the processing of your data. In such case, we will only process data affected by the formulation, exercise or defense of claims or to look at the protection of the rights of others. In certain conditions and for reasons related to your particular situation, you may still object to the processing of your data. In this case, we will no longer process data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims, and under certain conditions you may request the portability of your data to be transmitted to another data controller. In order to exercise your rights, you must submit a request accompanied by a copy of your national identity document or other valid document that identifies you by postal or electronic address to the addresses listed in the ‘Who is responsible for processing your personal data?’ section. You can learn more about your rights and how to exercise them on the Spanish Data Protection Agency page at http://www.agpd.es.