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FAQ

Our FAQ's will provide you with useful information for your holiday, whether it's about rates, services or other important aspects, check them out here and solve all your doubts!

To reach the hotel staff, please find the details for each department below:

Reservation
Email: reservas@marsenses.com
Phone:+34971722667
Toll-Free #:Not available
SMS: Not available
At MarSenses Ferrera Blanca Hotel Family we only offer All Inclusive stays from breakfast until almost midnight.
National and international drinks, hot and cold, are included, except premium drinks.
In addition to the restaurant there is a bar and snacks between meals at Sensibar.
Upgrade to TI Premium when booking on marsenses.com
Definitely, MarSenses Ferrera Blanca Hotel Family has 2 restaurants:


• Restaurant Buffet restaurant:
• International, Buffet
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 13:00 to 15:00.
• Dinner: from 18:45 to 21:15.
• Price range: $$

Restaurant Buffet restaurant drink list

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.


• Restaurant Sensibar:
• International, Fast Food
• Open 7/7.
• Open all year.
• Opening times:
• from 11:00 to 17:00.
• Price range: $$

Restaurant Sensibar drink list

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 10 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
This is a hotel for the whole family. Children up to 2 years old can stay with their parents free of charge.
Children between 3 and 12 years old staying with their parents are charged a seasonally reduced rate.
Prices for adults and children vary according to the season. Request a price simulation to see the best offer for your dates.
For more information click here:
We have 139 rooms.
(Room types for maximum 400 pax)

Suite: 44 rooms
Surface: 40 to 40 m²
Max occupancy per room: 3 adults and 1 children
Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
Equipment: 22 single beds and 44 sofa beds and 22 double beds , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

Suite Sea View: 2 rooms
Surface: 40 to 40 m²
Max occupancy per room: 4 adults and 1 children
Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
Equipment: 2 double beds , TV, air conditionner
To view photos of the room, please click here

Suite Pool View: 34 rooms
Surface: 40 to 40 m²
Max occupancy per room: 4 adults and 1 children
Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
Equipment: 17 double beds and 17 single beds and 34 single beds , TV, air conditionner
To view photos of the room, please click here

Apartment: 37 rooms
Surface: 40 to 40 m²
Max occupancy per room: 3 adults and 1 children
Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
Equipment: 25 single beds and 49 sofa beds and 24 double beds , TV, air conditionner
To view photos of the room, please click here

3 bedroom apartment: 1 rooms
Surface: 70 to 70 m²
Max occupancy per room: 6 adults and 0 children
Composition: 3 bedrooms, 1 living-room, 2 bathroom with WC
Equipment: 1 double bed and 2 single beds , TV, air conditionner
To view photos of the room, please click here

Studio: 9 rooms
Surface: 40 to 40 m²
Max occupancy per room: 2 adults and 0 children
Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
Equipment: 4 single beds and 5 double beds , TV, air conditionner
To view photos of the room, please click here

Basic Apartment: 12 rooms
Surface: 40 to 40 m²
Max occupancy per room: 3 adults and 1 children
Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
Equipment: TV
To view photos of the room, please click here
Have a look at our swimming pools list below:
Theater Pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Open all year
- Non-heated
- No age restriction
- Size: L:15 M, W:8 M and D:150 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 40 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
- Other items 1: not allowed
More info here
Have a look at our drinks and cocktails menu here
Heart-Shaped Pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Non-heated
- No age restriction
- Size: L:10 M, W:7 M and D:140 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Sensiland:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Non-heated
- No age restriction
- Size: L:20 M, W:8 M and D:140 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here
The hotel does not have a parking space for vehicles. However, in the vicinity of the hotel, there are usually no problems with parking space as it is located in a low-traffic area. Parking is free of charge.
Every room type offers a different view:

Suite:
• Garden view

Suite Sea View:
• Sea view (partial)

Suite Pool View:
• Pool view

Apartment:
• City view
• Garden view

3 bedroom apartment:
• Beach view

Studio:
• Beach view
• Garden view

Basic Apartment:
• Garden view

The quietest rooms are:
• Apartment: garden view
• 3 bedroom apartment: beach view
• Studio: garden view
• Basic Apartment: garden view


To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here here
You will be able to make your selection once you have confirmed your reservation.
Remember that if you want to choose the room number, there can only be one room in the booking.
I'm sorry I can't help you any further, please contact our service centre by email at hola@marsenses.com
We provide tourist passes

Have a look at our suggestions of things to do here

Please contact the front desk for further information
If you wish to modify your booking, please click on the shopping cart at the top right hand side of here
We offer a discount code only for our repeat guests.
If you are a repeater and are thinking of making a reservation with MarSenses Hotels & Homes, please contact our reservations department hola@marsenses.com and we will provide you with the code.
Babies are welcome.
We are able to provide you the following items:
• Baby cot
Departure must be before12h . If you book through our website, you can request a late check-out free of charge subject to availability.
If you have booked through a third party, please ask the hotel for availability and prices.

We are sorry, we can't arrange adjoining rooms, but we can make sure to book neighbouring rooms for you.

To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here here
You will be able to make your selection once you have confirmed your reservation.
Remember that if you want to choose the room number, there can only be one room in the booking.
We are located at the seaside.
The beach is public and is secured by lifeguards.
We are located on the seafront of Cala Ferrera beach.
The beach is public and is supervised by lifeguards.
You can use the hotel towels.
The beach has paid services such as sun loungers, parasols, bars, restaurants, boat hire, and activities for children, among others.
+ info: here .
Cala Ferrera
07669 Cala Ferrera, Balearic Islands, Spain
The distance is 0.6 km from the property
Directions
Breakfast is served daily from 08:00 to 10:30 and from 08:00 to 10:30 on weekends.
The breakfast is served in Restaurant.

We cannot serve breakfast in room.
The Check-in starts at 15:00 (3 pm). In any case, if you arrive in advance, we will try to give you the room key as soon as it is ready.
To be able to enjoy your vacation as soon as you arrive, we can store your belongings in our luggage room.
Our resort is part of MarSenses Hotels & Homes.
- Star rating: 4 stars.
- Service category: Upscale.
More info here
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Contact

Gremi Forners 8, 1º, Pt 13; 07009.
Polígono de Son Castelló. Palma de Mallorca