FAQ

This is a hotel for the whole family. Children up to 2 years old can stay with their parents free of charge.
Children between 3 and 12 years old staying with their parents are charged a seasonally reduced rate.
Prices for adults and children vary according to the season. Request a price simulation to see the best offer for your dates.
For more information click here:

At MarSenses Ferrera Blanca Hotel Family we only offer All Inclusive stays from breakfast until almost midnight.
National and international drinks, hot and cold, are included, except premium drinks.
In addition to the restaurant there is a bar and snacks between meals at Sensibar.
Upgrade to TI Premium when booking on marsenses.com

We have 139 rooms.
(Max 400 Pax)
• 44 suite of 40 M² with a capacity of up to 4 guest(s).
• 49 Apartment of 40 M² with a capacity of up to 4 guest(s).
• 1 3 bedroom apartment of 70 M² with a capacity of up to 6 guest(s).
• 2 Suite Sea View of 40 M² with a capacity of up to 5 guest(s).
• 34 Suite Pool View of 40 M² with a capacity of up to 5 guest(s).
• 9 Studio of 40 M² with a capacity of up to 2 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.

Have a look at our swimming pools list below:
•Theater Pool:
- Outdoor
- Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Open all year
- Non-heated
- No age restriction
- Size: L:15 M, W:8 M and D:150 CM
- Access is free for our guests
- Open to public: No
- No time limit
- Max capacity: 40 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
- Other items 1: not allowed
More info here
Have a look at our drinks and cocktails menu here
•Heart-Shaped Pool:
- Outdoor
- Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Non-heated
- No age restriction
- Size: L:10 UNIT_NULL, W:7 UNIT_NULL and D:140 CM
- Access is free for our guests
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
•Sensiland:
- Outdoor
- Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Non-heated
- No age restriction
- Size: L:20 UNIT_NULL, W:8 UNIT_NULL and D:140 CM
- Access is free for our guests
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here

I'm sorry I can't help you any further, please contact our service centre by email at hola@marsenses.com

We have some rooms with views of the swimming pool, some other rooms with garden/street views and a few rooms with a front sea view.
If you wish you can select one of our rooms with a pool or sea view.
Check the 3D virtual representation : here

Babies are welcome.
We are able to provide you the following items:
• Baby cot

We provide tourist passes

Have a look at our suggestions of things to do here

Please contact the front desk for further information

Departure must be before12h . If you book through our website, you can request a late check-out free of charge subject to availability.
If you have booked through a third party, please ask the hotel for availability and prices.

We offer a discount code only for our repeat guests.
If you are a repeater and are thinking of making a reservation with MarSenses Hotels & Homes, please contact our reservations department hola@marsenses.com and we will provide you with the code.

Definitely, MarSenses Ferrera Blanca Family has 2 restaurants:

• Restaurant Buffet restaurant:
 • International, Buffet
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 13:00 to 15:00.
 • Dinner: from 18:45 to 21:15.
 • price range: $$Restaurant Buffet restaurant drink list

• Open for our guests only.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

• Restaurant Sensibar:
 • International, Fast Food
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 11:00 to 17:00.
 • price range: $$Restaurant Sensibar drink list

• Open for our guests only.
• Lunch boxes are not available.
• Max capacity: 10 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• No dress code is required

The hotel does not have a parking space for vehicles. However, in the vicinity of the hotel, there are usually no problems with parking space as it is located in a low-traffic area. Parking is free of charge.

Available for free:
• Bathroom towels
changed every 3 days
With a deposit:
• Pool towels 10 EUR per item
Pickup: Reception

Suite rooms have 22 single beds(90x190cm) and 44 sofa beds(160x190cm) and 22 double beds(150x190cm)
Apartment rooms have 25 single beds(90x190cm) and 49 sofa beds(160x190cm) and 24 double beds(150x190cm)
3 bedroom apartment rooms have 1 double bed(150x190cm) and 2 single beds(90x190cm) and
Suite Sea View rooms have 2 double beds(150x190cm) and
Suite Pool View rooms have 17 double beds(150x190cm) and 17 single beds(90x190cm) and 34 single beds(90x190cm)
Studio rooms have 4 single beds(90x190cm) and 5 double beds(150x190cm) and

- We have offers throughout the year. You can find them on the main page of our website here

- Returning Guests: all guests receive a secret discount code by email after their stay. Use it in the promo code area of our reservation process.
If you have lost it contact us by email or call.

We have floors, a lift on each floor which is fully wheelchair accessible.

Our restaurant is able to accommodate the following dietary requirements

Available at all times: Hypoallergenic, low carb, organic, vegan & vegetarian.
Almond-free, dairy-free, egg-free, gluten-free, nut-free, peanut-free, seafood-free, sesame-free & soy-free.

Available upon request (let us know at check-in): Halal & kosher.

Not available on our menu: Lactose free-milk & plant based milk.

Our resort is part of MarSenses Hotels & Homes.
- Star rating: 4 stars.
- Service category: Upscale.
More info here

The flexible package includes travel assistance insurance.
Cancellation is free of charge up to 5 days before the day of check-in.
Between 4 days and 24 hours before check-in, cancellation will be charged 50% of the reservation value.
Cancellation with less than 24 hours notice or non-arrival at the hotel (No Show) has a penalty of 75% of the reservation.

We are sorry, but we do not have a loyalty program.