FAQ

This is a hotel for the whole family. Children up to 2 years old can stay with their parents free of charge.
Children between 3 and 12 years old staying with their parents are charged a seasonally reduced rate.
Prices for adults and children vary according to the season. Request a price simulation to see the best offer for your dates.
For more information click here:

At MarSenses Ferrera Blanca Hotel Family we only offer All Inclusive stays from breakfast until almost midnight.
National and international drinks, hot and cold, are included, except premium drinks.
In addition to the restaurant there is a bar and snacks between meals at Sensibar.
Upgrade to TI Premium when booking on marsenses.com

To reach the hotel staff, please find the details for each department below:

Reservation
Email: reservas@marsenses.com
Phone:+34971722667
Toll-Free #:Not available
SMS: Not available

We have 139 rooms.
(Room types for maximum 400 pax)

Suite: 44 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 22 single beds and 44 sofa beds and 22 double beds , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

Suite Sea View: 2 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 2 double beds , TV, air conditionner
To view photos of the room, please click here

Suite Pool View: 34 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 17 double beds and 17 single beds and 34 single beds , TV, air conditionner
To view photos of the room, please click here

Apartment: 37 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 25 single beds and 49 sofa beds and 24 double beds , TV, air conditionner
To view photos of the room, please click here

3 bedroom apartment: 1 rooms
• Surface: 70 to 70 m²
• Max occupancy per room: 6 adults and 0 children
• Composition: 3 bedrooms, 1 living-room, 2 bathroom with WC
• Equipment: 1 double bed and 2 single beds , TV, air conditionner
To view photos of the room, please click here

Studio: 9 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 4 single beds and 5 double beds , TV, air conditionner
To view photos of the room, please click here

Basic Apartment: 12 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: TV
To view photos of the room, please click here

Definitely, MarSenses Ferrera Blanca Hotel Family has 2 restaurants:


• Restaurant Buffet restaurant:
• International, Buffet
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 13:00 to 15:00.
• Dinner: from 18:45 to 21:15.
• Price range: $$

Restaurant Buffet restaurant drink list

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.


• Restaurant Sensibar:
• International, Fast Food
• Open 7/7.
• Open all year.
• Opening times:
• from 11:00 to 17:00.
• Price range: $$

Restaurant Sensibar drink list

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 10 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required

To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking

If you have already booked: please refer to the procedure below:
In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here here
You will be able to make your selection once you have confirmed your reservation.
Remember that if you want to choose the room number, there can only be one room in the booking.

We do not have an entertainment program.

Have a look at our swimming pools list below:
•Theater Pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Open all year
- Non-heated
- No age restriction
- Size: L:15 M, W:8 M and D:150 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 40 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
- Other items 1: not allowed
More info here
Have a look at our drinks and cocktails menu here
•Heart-Shaped Pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Non-heated
- No age restriction
- Size: L:10 M, W:7 M and D:140 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
•Sensiland:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Non-heated
- No age restriction
- Size: L:20 M, W:8 M and D:140 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here

Every room type offers a different view:

Suite:
• Garden view

Suite Sea View:
• Sea view (partial)

Suite Pool View:
• Pool view

Apartment:
• City view
• Garden view

3 bedroom apartment:
• Beach view

Studio:
• Beach view
• Garden view

Basic Apartment:
• Garden view

The quietest rooms are:
• Apartment: garden view
• 3 bedroom apartment: beach view
• Studio: garden view
• Basic Apartment: garden view


To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here here
You will be able to make your selection once you have confirmed your reservation.
Remember that if you want to choose the room number, there can only be one room in the booking.

Babies are welcome.
We are able to provide you the following items:
• Baby cot

You can hire a shared or private transfer from the airport to our hotel and vice versa, either one-way or round trip.
For more info, click HERE.

I'm sorry I can't help you any further, please contact our service centre by email at hola@marsenses.com

To request a room upgrade, please send an email to: hola@marsenses.com with the following information:
• Preferred room type
• Reservation or accommodation number
• Phone number

We are sorry, we can't arrange adjoining rooms, but we can make sure to book neighbouring rooms for you.

To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here here
You will be able to make your selection once you have confirmed your reservation.
Remember that if you want to choose the room number, there can only be one room in the booking.

The hotel does not have a parking space for vehicles. However, in the vicinity of the hotel, there are usually no problems with parking space as it is located in a low-traffic area. Parking is free of charge.

Suite, Suite Sea View, Suite Pool View, Apartment, Studio and Basic Apartment:
Minibar
• Temperature: 8°C/46°F, Capacity 40 L
• Freezer: Yes

3 bedroom apartment:
Refrigerator
• Available for free
• Temperature: 4°C/39°F, Capacity 280 L
• Freezer: Yes

We have non-stocked fridges at the property in 3 bedroom apartment

Departure must be before12h . If you book through our website, you can request a late check-out free of charge subject to availability.
If you have booked through a third party, please ask the hotel for availability and prices.

Once your booking is confirmed, in addition to a screen in your browser, you will receive a confirmation email. Please check your spam folder if you do not receive it within a few minutes. You can check the booking conditions here: here

- We have offers throughout the year. You can find them on the main page of our website here

- Returning Guests: all guests receive a secret discount code by email after their stay. Use it in the promo code area of our reservation process.
If you have lost it contact us by email or call.

See our welcome tray options below:
All accommodations:
• For Free: Purified water, Kettle, Tea bags, Milk powder, Sugar
• Not available: Coffee machine, Coffee pods, Instant coffee, Mineral water
• Welcome tray refill: daily