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Faqs

Don't be left with any doubts while planning your stay at MarSenses Paradise Club Hotel. In this section you will find useful information for your holidays in Cala en Bosch, we are waiting for you!

This is a hotel for the whole family. Children up to 2 years old can stay with their parents free of charge.
Children between 3 and 12 years old are charged a reduced rate depending on the season.
Request a price simulation to see the best offer for your dates.
For more information click here: here
We have 191 rooms.
(Max 398 Pax)
• 8 suite room(s) of 42 M² with a capacity of up to 5 guest(s).
• 84 apartment room(s) of 42 M² with a capacity of up to 5 guest(s).
• 12 Two Bedroom Apartments room(s) of 60 M² with a capacity of up to 7 guest(s).
• 28 Double room room(s) of 25 M² with a capacity of up to 4 guest(s).
• 9 Superior Suite Pool View room(s) of 42 M² with a capacity of up to 5 guest(s).
• 15 Suite Pool View room(s) of 42 M² with a capacity of up to 5 guest(s).
• 19 Double Pool View room(s) from 25 to 28 M² with a capacity of up to 4 guest(s).
• 16 One Bedroom Apartment Pool View room(s) of 42 M² with a capacity of up to 5 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.
At MarSenses Paradise Club Hotel you can choose between All-Inclusive, Half Board or Bed & Breakfast.

The All-Inclusive is between 8:00 and 23:00 and includes national, international, hot, cold, alcoholic and non-alcoholic drinks and food in the Restaurant, Snack and SensiBar with no limits.

Half Board includes breakfast and dinner and includes drinks during both services.
We have rooms facing the swimming pool and rooms facing the garden/street. If you wish, you can book a room with pool view by paying an extra cost.
Check the 3D virtual representation: here
The Check-in starts at 15:00 (3 pm). In any case, if you arrive in advance, we will try to give you the room key as soon as it is ready.
To be able to enjoy your vacation as soon as you arrive, we can store your belongings in our luggage room.
Definitely, MarSenses Paradise Club Hotel has 2 restaurants:

• Restaurant Restaurant buffet:
 • International, Buffet
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 13:00 to 15:00.
 • Dinner: from 19:00 to 21:30.Restaurant Restaurant buffet drink list
Restaurant Restaurant buffet website

• Open for our guests only.
• Lunch boxes are not available.
• Max capacity: 150 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

• Restaurant Sensibar:
 • International, Fast Casual
 • Open 7/7.
 • Open all year.
• Opening times:
 • from 11:00 to 17:30.Restaurant Sensibar drink list
Restaurant Sensibar website

• Open for guests and visitors.
• Lunch boxes are not available.
• Max capacity: 35 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• No dress code is required
The hotel has 25 exclusive free parking spaces for our guests. Of these, two places are equipped with recharging points for electric vehicles to facilitate sustainable mobility.
The car park has controlled entry but is not guarded.
Babies are welcome.
We are able to provide you the following items:
• Baby cot
Have a look at our swimming pools list below:
Main Swimming Pool:
- Outdoor
- Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Open all year
- Non-heated
- No age restriction
- Size: L:25 M, W:10 M and D:180 CM
- Access is free for our guests
- Open to public: No
- Spa access: not included
- No time limit
- Max capacity: 60 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here
Splash!:
- Outdoor
- Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Non-heated
- No age restriction
- Size: L:20 UNIT_NULL, W:8 UNIT_NULL and D:110 CM
- Access is free for our guests
- Open to public: No
- Spa access: not included
- No time limit
- Max capacity: 40 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here
Available for free:
• Bathroom towels
changed every day
Yes, all rooms have a balcony or terrace and all of them are furnished with a table, chairs and some with sun loungers.
We are sorry, we can't arrange adjoining rooms, but we can make sure to book neighbouring rooms for you.
We have 1 floors, a lift on each floor which is fully wheelchair accessible.
The hotel offers beauty and relaxing treatments in its treatment cabins 6 days a week from 10 am to 6 pm.
You can consult the treatment menu here: t.ly/I6HJ
We are sorry to hear you have a complaint.
To submit your grievance, please send an email to: hola@marsenses.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number
We offer a discount code only for our repeat guests.
If you are a repeater and are thinking of making a reservation with MarSenses Hotels & Homes, please contact our reservations department hola@marsenses.com and we will provide you with the code.
Our restaurant is able to accommodate the following dietary requirements

Available at all times: Hypoallergenic, low carb, organic, vegan & vegetarian.
Almond-free, dairy-free, egg-free, gluten-free, nut-free, peanut-free, seafood-free, sesame-free & soy-free.

Available upon request (let us know at check-in): Halal & kosher.
Our resort is part of MarSenses Hotels & Homes.
- Star rating: 4 stars.
- Service category: Upscale.
More info here
The flexible package includes travel assistance insurance.
Cancellation is free of charge up to 5 days before the day of check-in.
Between 4 days and 24 hours before check-in, cancellation will be charged 50% of the reservation value.
Cancellation with less than 24 hours notice or non-arrival at the hotel (No Show) has a penalty of 75% of the reservation.
We do not have a loyalty program but we offer special attentions and exclusive discounts to returning guests.
If you are a returning guest and do not have your discount code, please send an email to reservas@marsenses.com or call to +34 971 722 667.
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Contact

Gremi Forners 8, 1º, Pt 13; 07009.
Polígono de Son Castelló. Palma de Mallorca