Faqs

To reach the hotel staff, please find the details for each department below:

Reservation
Email: reservas@marsenses.com
Phone:+34971722667
Toll-Free #:Not available
SMS: Not available

This is a hotel for the whole family. Children up to 2 years old can stay with their parents free of charge.
Children between 3 and 12 years old are charged a reduced rate depending on the season.
Request a price simulation to see the best offer for your dates.
For more information click here: here

At MarSenses Paradise Club Hotel you can choose between All-Inclusive, Half Board or Bed & Breakfast.

The All-Inclusive is between 8:00 and 23:00 and includes national, international, hot, cold, alcoholic and non-alcoholic drinks and food in the Restaurant, Snack and SensiBar with no limits.

Half Board includes breakfast and dinner and includes drinks during both services.

Definitely, MarSenses Paradise Club Hotel has 2 restaurants:


• Restaurant Restaurant buffet:
• International, Buffet
• Open 7/7.
• Closed from 27/10 to 20/04.
• Opening times:
• Lunch: from 13:00 to 15:00.
• Dinner: from 19:00 to 21:30.

Restaurant Restaurant buffet drink list
Restaurant Restaurant buffet website

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 150 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.


• Restaurant Sensibar:
• International, Fast Casual
• Open 7/7.
• Closed from 27/10 to 20/04.
• Opening times:
• from 11:00 to 17:30.

Restaurant Sensibar drink list
Restaurant Sensibar website

• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 35 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required

Have a look at our swimming pools list below:
•Main Swimming Pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Open all year
- Non-heated
- No age restriction
- Size: L:25 M, W:10 M and D:180 CM
- Access is free for hotel residents
- Open to public: No
- Spa access: not included
- No time limit
- Max capacity: 60 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here
•Splash!:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Non-heated
- No age restriction
- Size: L:20 M, W:8 M and D:110 CM
- Access is free for hotel residents
- Open to public: No
- Spa access: not included
- No time limit
- Max capacity: 40 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here

Babies are welcome.
We are able to provide you the following items:
• Baby cot

If you wish to modify your booking, please click on the shopping cart at the top right hand side of here

We have 191 rooms.
(Room types for maximum 398 pax)

Suite: 16 rooms
• Surface: 42 to 42 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed and 1 sofa bed , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

Superior Suite: 13 rooms
• Surface: 42 to 42 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed and 1 sofa bed , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

1 Bedroom Apartment: 91 rooms
• Surface: 42 to 42 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 2 single beds or 1 queen size bed and 1 sofa bed , TV

1 Bedroom Apartment Pool View: 12 rooms
• Surface: 42 to 42 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 2 single beds or 1 double bed and 1 sofa bed , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

Two Bedroom Apartments Pool View: 12 rooms
• Surface: 60 to 60 m²
• Max occupancy per room: 6 adults and 1 children
• Composition: 2 bedrooms, 1 living-room, 2 bathroom with WC
• Equipment: 2 single beds and 1 queen size bed and 1 sofa bed , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

Double room: 30 rooms
• Surface: 25 to 25 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds or 1 queen size bed and 1 full size bed , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

Double Pool View: 17 rooms
• Surface: 25 to 28 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds or 1 queen size bed and 1 full size bed , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo, hair conditioner and magnifying mirror
Upon request:
• With a refundable deposit:
Beach towels 10 EUR
Pool towels 10 EUR
Not available:
Bathrobe, bedroom slippers, cotton swabs, toothbrush, toothpaste, shower cap, hairbrush and bidet

Departure must be before12h . If you book through our website, you can request a late check-out free of charge subject to availability.
If you have booked through a third party, please ask the hotel for availability and prices.

I'm sorry I can't help you any further, please contact our service centre by email at hola@marsenses.com

You can hire a shared or private transfer from the airport to our hotel and vice versa, either one-way or round trip.
For more info, click HERE.

Suite rooms have 1 queen size bed(180x190cm) and 1 sofa bed(150x190cm)
Superior Suite rooms have 1 queen size bed(180x190cm) and 1 sofa bed(150x190cm)
1 Bedroom Apartment rooms have 2 single beds(90x190cm) or 1 queen size bed(180x190cm) and 1 sofa bed(150x190cm)
1 Bedroom Apartment Pool View rooms have 2 single beds(90x190cm) or 1 double bed(150x190cm) and 1 sofa bed(150x190cm)
Two Bedroom Apartments Pool View rooms have 2 single beds(90x190cm) and 1 queen size bed(180x190cm) and 1 sofa bed(150x190cm)
Double room rooms have 2 single beds(90x190cm) or 1 queen size bed(180x190cm) and 1 full size bed(100x200cm)
Double Pool View rooms have 2 single beds(90x190cm) or 1 queen size bed(180x190cm) and 1 full size bed(100x200cm)

Mattresses:
  • Mattress type: Innerspring.

Pillows:
  • Pillow type: Synthetic.

To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking

If you have already booked: please refer to the procedure below:
In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here here
You will be able to make your selection once you have confirmed your reservation.
Remember that if you want to choose the room number, there can only be one room in the booking.

The hotel has 25 exclusive free parking spaces for our guests. Of these, two places are equipped with recharging points for electric vehicles to facilitate sustainable mobility.
The car park has controlled entry but is not guarded.

See our welcome tray options below:
All accommodations:
• For Free: Instant coffee, Purified water, Kettle, Tea bags, Milk powder, Sugar
• Not available: Mineral water
• Welcome tray refill: daily

We work with different external companies that rent cars, bicycles and all kinds of children's equipment. Prices change according to the season. If you are interested in renting any of these services, do not hesitate to contact us through info@marsenses.com.

1 Bedroom Apartment, 1 Bedroom Apartment Pool View and Two Bedroom Apartments Pool View have a kitchen area equipped with the following amenities only: microwave, refrigerator, freezer, sink, glasses, cutlery and dishes.
Upon request: frying pan and saucepan.

We are sorry, but we do not take reservations

Once your booking is confirmed, in addition to a screen in your browser, you will receive a confirmation email. Please check your spam folder if you do not receive it within a few minutes. You can check the booking conditions here: here