Faqs

To reach the hotel staff, please find the details for each department below:

Reservation
Email: reservas@marsenses.com
Phone:+34971722667
Toll-Free #:Not available
SMS: Not available

This is a hotel for the whole family. Children up to 2 years old can stay with their parents free of charge.
Children between 3 and 12 years old are charged a reduced rate depending on the season.
Request a price simulation to see the best offer for your dates.

At MarSenses Rosa del Mar Hotel & Spa we only sell Half Board plans which include the service of breakfast and dinner in our restaurant.
On the day of arrival or during your stay, you can change to a higher room than the one reserved.
The reception will inform you of availability and the price per day.

Take a look at the spa details below:
•Spa:
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Not pregnancy friendly
-Open for hotel residents only
-Access is free for hotel residents.
-Minimum age 16 year(s)
-Reservation is not mandatory
- Not provided: Bathrobe, slippers, swimsuit and swim cap.
- Mandatory: Slippers, swimsuit and swim cap.
- Not mandatory: Bathrobe.
- Facilities: Hammam, shower, sauna, footbath, massage, jacuzzi and pool.
- Spa Menu: Link
- Click here for more details

I'm sorry I can't help you any further, please contact our service centre by email at hola@marsenses.com

Have a look at our swimming pools list below:
•Main Swimming Pool :
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Open all year
- Non-heated
- No age restriction
- Size: L:12 M, W:12 M and D:2 M
- Access is free for hotel residents
- Open to public: No
- Spa access: included
- No time limit
- Max capacity: 60 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here
•Sensiland:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Open all year
- Non-heated
- No age restriction
- Size: L:12 M, W:8 M and D:1 M
- Access is free for hotel residents
- Open to public: No
- Spa access: included
- No time limit
- Max capacity: 60 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here
•Indoor Pool:
- Indoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Open all year
- Non-heated
- No age restriction
- Size: L:10 M, W:5 M and D:2 M
- Access is free for hotel residents
- Open to public: No
- Spa access: included
- No time limit
- Max capacity: 30 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
More info here

• Spa:
To make a spa reservation, please send an email to: reservas@marsenses.com with the following information:
• Desired date
• Desired time
• Spa treatment
• Reservation or accommodation number
• Email address
• Phone number

We have 185 rooms.
(Room types for maximum 395 pax)

Junior Suite Pool View: 11 rooms
• Surface: 27 to 27 m²
• Max occupancy per room: 2 adults and 1 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed and 1 single bed , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

Studio: 106 rooms
• Surface: 27 to 27 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds or 1 double bed and 1 single bed , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

Studio Pool View: 35 rooms
• Surface: 27 to 27 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds or 1 double bed and 1 single bed , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

Apartment: 20 rooms
• Surface: 50 to 50 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 2 bathroom with WC
• Equipment: 1 double bed and 1 sofa bed , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

Apartament Pool View: 13 rooms
• Surface: 50 to 50 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 2 bathroom with WC
• Equipment: 1 double bed and 1 sofa bed , TV, air conditionner
To view photos of the room, please click here
For more information, please click here

Babies are welcome.
We are able to provide you the following items:
• Baby cot
• High chair

If you wish to modify your booking, please click on the shopping cart at the top right hand side of here

Definitely, MarSenses Rosa del Mar Hotel & Spa has 2 restaurants:


• Restaurant Buffet Restaurant:
• International, Buffet
• Open 7/7.
• Open all year.
• Opening times:
• Dinner: from 07:30 to 10:30.
• Price range: $$

Restaurant Buffet Restaurant menu
Restaurant Buffet Restaurant website

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 154 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required


• Restaurant Snack Bar:
• Contemporary, Family style
• Open all year.
• Price range: $$

Restaurant Snack Bar website

• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 35 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required

We offer a discount code only for our repeat guests.
If you are a repeater and are thinking of making a reservation with MarSenses Hotels & Homes, please contact our reservations department hola@marsenses.com and we will provide you with the code.

At MarSenses Rosa del Mar Hotel & Spa we have four studios adapted for people with reduced mobility. You will be able to access them without any impediment.
Please indicate this when booking or contact us by email reservas@marsenses.com or telephone +34 971 722 667.


To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
Sorry, this hotel does not offer a choice of room numbers. If you have any requests or specific needs you can share them in your reservation and the hotel team will do their best to accommodate your needs.

- We have offers throughout the year. You can find them on the main page of our website here

- Returning Guests: all guests receive a secret discount code by email after their stay. Use it in the promo code area of our reservation process.
If you have lost it contact us by email or call.

Please send an email to: hola@marsenses.com with the following information:
• Your selected meal plan
• Reservation or accommodation number
• Phone number
• Email address

Departure must be before12h . If you book through our website, you can request a late check-out free of charge subject to availability.
If you have booked through a third party, please ask the hotel for availability and prices.

Junior Suite Pool View have a bathtub and shower.
Studio have a shower.
Studio Pool View have a shower.
Apartment have a shower.
Apartament Pool View have a shower.

To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
Sorry, this hotel does not offer a choice of room numbers. If you have any requests or specific needs you can share them in your reservation and the hotel team will do their best to accommodate your needs.

The Check-in starts at 15:00 (3 pm). In any case, if you arrive in advance, we will try to give you the room key as soon as it is ready.
To be able to enjoy your vacation as soon as you arrive, we can store your belongings in our luggage room.

Every room type offers a different view:

Junior Suite Pool View:
• Pool view

Studio:
• Garden view
• Mountain view

Studio Pool View:
• Pool view

Apartment:
• Garden view
• Mountain view

Apartament Pool View:
• Pool view

The quietest rooms are:
• Studio: garden view
• Studio: mountain view
• Apartment: garden view
• Apartment: mountain view
• Apartament Pool View: pool view


To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
Sorry, this hotel does not offer a choice of room numbers. If you have any requests or specific needs you can share them in your reservation and the hotel team will do their best to accommodate your needs.

Junior Suite Pool View rooms have 1 double bed(160x190cm) and 1 single bed(90x190cm)
Studio rooms have 2 single beds(90x190cm) or 1 double bed(160x190cm) and 1 single bed(90x190cm)
Studio Pool View rooms have 2 single beds(90x190cm) or 1 double bed(160x190cm) and 1 single bed(90x190cm)
Apartment rooms have 1 double bed(160x190cm) and 1 sofa bed(160x190cm)
Apartament Pool View rooms have 1 double bed(160x190cm) and 1 sofa bed(160x190cm)

Mattresses:
  • Mattress type: Innerspring.

Pillows:
  • Pillow type: Synthetic.