Faq

To reach the hotel staff, please find the details for each department below:

Reservation
Email: reservas@marsenses.com
Phone:+34971722667
Toll-Free #:Not available
SMS: Not available

At MarSenses Natura Olea we offer 2 rates :
-Room Only
- Bed and Breakfast Inclusive

Upgrade to TI Premium when booking directly on marsenses.com

Our property is adults only. We do not accept guests under the age of 16.

Definitely, MarSenses Natura Olea Hotel has 2 restaurants:


• Restaurant Restaurant Buffet:
• International, Buffet
• Open 7/7.
• Closed from 03/11 to 01/05.
• Price range: $$

Restaurant Restaurant Buffet website

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 80 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required


• Restaurant Natura Olea Restaurant:
• International, Casual Dining
• Open 7/7.
• Closed from 03/11 to 01/05.
• Opening times:
• from 11:00 to 23:30.
• Price range: $$$

Restaurant Natura Olea Restaurant website

• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 60 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required

Check in starts at 15:00 (Reception closes at 22:00). However, if you arrive early, we will try to give you the room key as soon as it is ready.
So that you can enjoy your vacation as soon as you arrive, we can store your luggage in our luggage room.

Have a look at our swimming pools list below:
•Main pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Open all year
- Non-heated
- No age restriction
- Size: L:20 M, W:5 M and D:140 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 100 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
•L-Shaped Pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Open all year
- Non-heated
- No age restriction
- Size: L:15 M, W:4 M and D:140 CM
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 60 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed

We have 70 rooms.
(Room types for maximum 150 pax)

Apartment: 32 rooms
• Surface: 34 to 34 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 2 single beds and 1 sofa bed , TV, air conditionner
To view photos of the room, please click here

The Humane Room: 1 rooms
• Surface: 34 to 34 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 king size bed and 1 sofa bed , TV, air conditionner

Superior Apartment Pool View: 23 rooms
• Surface: 34 to 34 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed or 2 single beds and 1 sofa bed , TV, air conditionner

Superior Apartment Pool Access: 8 rooms
• Surface: 34 to 34 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed or 2 sofa beds and 1 sofa bed , TV, air conditionner

SwimUp Superior Apartment: 4 rooms
• Surface: 34 to 34 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed or 2 sofa beds and 1 sofa bed , TV, air conditionner

2 Bedroom Apartment with private garden: 2 rooms
• Surface: 68 to 68 m²
• Max occupancy per room: 5 adults and 0 children
• Composition: 2 bedrooms, 1 living-room, 2 bathroom with WC
• Equipment: 1 queen size bed and 2 single beds and 1 sofa bed , TV, air conditionner

You can hire a shared or private transfer from the airport to our hotel and vice versa, either one-way or round trip.
For more info, click HERE.

The hotel does not have a parking space for vehicles. However, in the vicinity of the hotel, there are usually no problems with parking space as it is located in a low-traffic area. Parking is free of charge.

The front desk is open from 08:00 to 22:00

To submit your feedback, please send an email to: hola@marsenses.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number

We are able to accommodate special requests
The following items are available:
- Champagne
- Fruit basket
- Chocolate
- Cake
- Birthday cake
- Flowers
- Balloons
- Decoration
- Wedding night

All rooms have a kitchen area equipped with the following amenities only: microwave, refrigerator, freezer, sink, plates, glasses, cutlery, dishes, dishcloths, frying pan and saucepan.

• Restaurant Buffet:
No reservation is possible
• Natura Olea Restaurant:
No reservation is possible

Please send an email to: reservas@marsenses.com with the following information:
• Your selected meal plan
• Reservation or accommodation number
• Phone number
• Email address

See our welcome tray options below:
All accommodations:
• For Free: Coffee machine, Coffee pods, Instant coffee, Purified water, Kettle, Tea bags, Milk powder, Sugar
• Not available: Nescafé, Mineral water
• Welcome tray refill: supplied on arrival only

Breakfast is served daily from 08:00 to 10:30.
The breakfast is served in Natura Olea Restaurant.

We cannot serve breakfast in room.

To view photos of the establishment, please click on this LINK.

To make a special request reservation, please send an email to: reservas@marsenses.com with the following information:
• Desired date
• Special request (please explain in few words your requirements)
• Reservation or accommodation number
• Email address
• Phone number

Our restaurant is able to accommodate the following dietary requirements.

Available at all times:
Almond-free, dairy-free, egg-free, gluten-free, hypoallergenic, low carb, nut-free, organic, peanut-free, plant based milk, seafood-free, sesame-free, soy-free and vegetarian.

Available upon request (let us know at check-in):
Halal, kosher and vegan.