FAQ • MarSenses Paradise Club Hotel a Cala'n Bosch [Vai al contenuto](#main-content)[Vai alla prenotazione](#) Hotel per sportivi Hotel per soli adulti (18+) Hotel per soli adulti (16+) Hotel per famiglie Hotel benessere Hotel all-inclusive Per saperne di più si apre in una nuova scheda Leggi la notizia [Salta al contenuto principale](#skipToContent) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * Alloggio + [MarSenses Paradise Club Hotel \*\*\*\*](/it/hotel/marsenses-paradise-club-hotel) + [MarSenses Puerto Pollensa Hotel & Spa \*\*\*\* +18](/it/hotel/marsenses-puerto-pollensa-hotel-spa) + [MarSenses Ferrera Blanca Hotel Family \*\*\*\*](/it/hotel/marsenses-ferrera-blanca-hotel-family) + [MarSenses Ferrera Blanca Hotel Adults Only \*\*\*\* +18](/it/hotel/marsenses-ferrera-blanca-hotel-adults-only) + [MarSenses Rosa del Mar Hotel & Spa \*\*\*\*](/it/hotel/marsenses-rosa-del-mar-hotel-spa) + [MarSenses Natura Olea Hotel \*\*\*\* +16](/it/hotel/marsenses-natura-olea-hotel) + [Cas Metge Matas Villa](/it/hotel/cas-metge-matas-villa-by-marsenses) * [Esperienze](/it/esperienze) + [Wellness](/it/esperienze/wellness) + [Le famiglie](/it/esperienze/famiglie) + [Gastronomia](/it/esperienze/gastronomia) + [Adults Only](/it/esperienze/soli-adulti) + [All Inclusive](/it/esperienze/all-inclusive) + [Sport](/it/esperienze/sport) * [Destinazione](/it/destinazioni) + [Mallorca](/it/destinazioni/mallorca) + [Menorca](/it/destinazioni/menorca) * [Care by MarSenses](/it/care) * [Blog](https://marsensescorporate.com/blog "si apre in una nuova scheda") * [Assicurazione](/it/aziendale/assicurazione) * [Trasferimenti e attività](https://triggle.app/R4ajY1QW "si apre in una nuova scheda") * [Offerte](/it/offerte) * [Accessibilità](/it/accessibilita) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * [![Ir a inicio de la página](/it/dam/jcr:0081e253-0ad2-403b-8dca-fd3d4171308c/ic-home.svg)](/it/) * Alloggio + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Ferrera Blanca Hotel Family \*\*\*\*](/it/hotel/marsenses-ferrera-blanca-hotel-family) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Rosa del Mar Hotel & Spa \*\*\*\*](/it/hotel/marsenses-rosa-del-mar-hotel-spa) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Paradise Club Hotel \*\*\*\*](/it/hotel/marsenses-paradise-club-hotel) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Ferrera Blanca Hotel Adults Only \*\*\*\* +18](/it/hotel/marsenses-ferrera-blanca-hotel-adults-only) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Puerto Pollensa Hotel & Spa \*\*\*\* +18](/it/hotel/marsenses-puerto-pollensa-hotel-spa) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Natura Olea Hotel \*\*\*\* +16](/it/hotel/marsenses-natura-olea-hotel) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Cas Metge Matas Villa](/it/hotel/cas-metge-matas-villa-by-marsenses) * [Accessibilità](/it/accessibilita) * [Care](/it/care) * [Offerte](/it/offerte) ![](/it/dam/jcr:b846c8da-fdd2-4560-9ce2-ae2d8ebf1b33/logo-marsenses-blanco.2025-09-08-11-18-38.png) Italiano * [Deutsch](/de/hotels/marsenses-paradise-club-hotel/faq) * [Português](/pt/hoteis/marsenses-paradise-club-hotel/faq) * [English](/en/hotels/marsenses-paradise-club-hotel/faq) * [Italiano](/it/hotel/marsenses-paradise-club-hotel/faq) * [Français](/fr/hotels/marsenses-paradise-club-hotel/faq) * [Español](/hoteles/marsenses-paradise-club-hotel/faq) ![](/it/dam/jcr:0b0861b8-7402-4698-8555-1254d35daf68/hero-marsenses-paradise-club-hotel.2025-11-12-09-12-15.webp) Domande frequenti * ![Hotel benessere](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Benessere * ![Hotel all inclusive](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Tutto incluso * ![Hotel per famiglie](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Famiglie * ![Hotel per sportivi](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Sport 1. [Home](/it/) 2. [Hotel](/it/hotel) 3. [MarSenses Paradise Club Hotel](/it/hotel/marsenses-paradise-club-hotel) 4. FAQ [Hotel](/it/hotel/marsenses-paradise-club-hotel) [Accessibilità](/it/hotel/marsenses-paradise-club-hotel/accessibilita) [Camere](/it/hotel/marsenses-paradise-club-hotel/camere) [Servizi](/it/hotel/marsenses-paradise-club-hotel/servizi) [Gastronomia](/it/hotel/marsenses-paradise-club-hotel/gastronomia) [Esperienze](/it/hotel/marsenses-paradise-club-hotel/esperienze) [Galleria](/it/hotel/marsenses-paradise-club-hotel/galleria) [Come arrivare](/it/hotel/marsenses-paradise-club-hotel/come-arrivare) [FAQs](/it/hotel/marsenses-paradise-club-hotel/faq) ![]() # Faqs Non lasciate dubbi mentre pianificate il vostro soggiorno al MarSenses Paradise Club Hotel. In questa sezione troverete informazioni utili per la vostra vacanza a Cala en Bosch, vi aspettiamo! How can I contact the MarSenses Paradise Club hotel? To reach the hotel staff, please find the details for each department below: **Reservation** Email: [reservas@marsenses.com](mailto:reservas@marsenses.com) Phone: [+34971722667](tel:+34971722667) Toll-Free #: Not available SMS: Not available Do you accept kids at MarSenses Paradise Club hotel ? This is a hotel for the whole family. Children up to 2 years old can stay with their parents free of charge. Children between 3 and 12 years old are charged a reduced rate depending on the season. Request a price simulation to see the best offer for your dates. For more information click here: [here](https://qt.im/8gv) What are MarSenses Paradise Club hotel rate plans? At MarSenses Paradise Club Hotel you can choose between All-Inclusive, Half Board or Bed & Breakfast. The All-Inclusive is between 8:00 and 23:00 and includes national, international, hot, cold, alcoholic and non-alcoholic drinks and food in the Restaurant, Snack and SensiBar with no limits. Half Board includes breakfast and dinner and includes drinks during both services. How many rooms are there at MarSenses Paradise Club hotel ? We have 190 rooms. (Room types for maximum 398 pax) **Suite**: 16 rooms • **Surface**: 42 to 42 m² • **Max occupancy per room**: 4 adults and 0 children • **Composition**: 1 bedrooms, 1 living-room, 1 bathroom with WC • **Equipment**: 1 queen size bed and 1 sofa bed , TV **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HUS)** **For more information, please click [here](https://qt.im/HUS)** **Superior Suite**: 13 rooms • **Surface**: 42 to 42 m² • **Max occupancy per room**: 4 adults and 0 children • **Composition**: 1 bedrooms, 1 living-room, 1 bathroom with WC • **Equipment**: 1 queen size bed and 1 sofa bed , TV **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HUS)** **For more information, please click [here](https://qt.im/HUS)** **1 Bedroom Apartment**: 91 rooms • **Surface**: 42 to 42 m² • **Max occupancy per room**: 4 adults and 0 children • **Composition**: 1 bedrooms, 1 living-room, 1 bathroom with WC • **Equipment**: 2 single beds **or** 1 queen size bed and 1 sofa bed , TV **In room smoking is not allowed** **1 Bedroom Apartment Pool View**: 12 rooms • **Surface**: 42 to 42 m² • **Max occupancy per room**: 4 adults and 0 children • **Composition**: 1 bedrooms, 1 living-room, 1 bathroom with WC • **Equipment**: 2 single beds **or** 1 double bed and 1 sofa bed , TV **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HUS)** **For more information, please click [here](https://qt.im/HUS)** **Two Bedroom Apartments Pool View**: 12 rooms • **Surface**: 60 to 60 m² • **Max occupancy per room**: 5 adults and 1 children • **Composition**: 2 bedrooms, 1 living-room, 2 bathroom with WC • **Equipment**: 2 single beds and 1 queen size bed and 1 sofa bed , TV **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HUS)** **For more information, please click [here](https://qt.im/HUS)** **Double room**: 26 rooms • **Surface**: 25 to 25 m² • **Max occupancy per room**: 3 adults and 0 children • **Composition**: 1 bedrooms, 1 bathroom with WC • **Equipment**: 2 single beds **or** 1 queen size bed and 1 full size bed , TV **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HUS)** **For more information, please click [here](https://qt.im/HUS)** **Double Pool View**: 12 rooms • **Surface**: 25 to 28 m² • **Max occupancy per room**: 3 adults and 0 children • **Composition**: 1 bedrooms, 1 bathroom with WC • **Equipment**: 2 single beds **or** 1 queen size bed and 1 full size bed , TV **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HUS)** **For more information, please click [here](https://qt.im/HUS)** **Universal Double Room**: 6 rooms • **Surface**: 40 to 40 m² • **Max occupancy per room**: 3 adults and 0 children • **Composition**: 1 bedrooms, 1 living-room, 1 bathroom with WC • **Equipment**: TV **In room smoking is not allowed** **For more information, please click [here](https://qt.im/HUS)** Is there a swimming pool at MarSenses Paradise Club hotel ? Have a look at our swimming pools list below: •**Main Swimming Pool**: - Outdoor - Smoking not allowed - Wheelchair accessible - Wheelchair ramp/lift available - Pets are not allowed in this area - Open all year - Non-heated - No age restriction - Size: L:25 M, W:10 M, D:180 CM - Access is free for hotel residents -Access is not free for hotel restaurant customers - Open to public: No - Spa access: not included - No time limit - Max capacity: 60 pax - Reservation is not mandatory - Shower: Yes - Seawater: No - Chlorine: Yes - Swimming caps: not mandatory - Inflatables: not allowed - Life jacket for kids: No - Burkini: not allowed More info [here](https://qt.im/8gN) Have a look at our drinks and cocktails menu [here](https://qt.im/aY7) •**Sensiland**: - Outdoor - Smoking not allowed - Wheelchair accessible - Wheelchair ramp/lift available - Pets are not allowed in this area - Open all year - Non-heated - No age restriction - Size: L:20 M, W:8 M, D:110 CM - Access is free for hotel residents -Access is not free for hotel restaurant customers - Open to public: No - Spa access: not included - No time limit - Max capacity: 40 pax - Reservation is not mandatory - Shower: Yes - Seawater: No - Chlorine: Yes - Swimming caps: not mandatory - Inflatables: not allowed - Life jacket for kids: No - Burkini: not allowed More info [here](https://qt.im/8gN) Have a look at our drinks and cocktails menu [here](https://qt.im/btg) Is MarSenses Paradise Club hotel baby-friendly ? Babies are welcome. We are able to provide you the following items: • Baby cot How can I provide feedback about my stay at the hotel MarSenses Paradise Club? I'm sorry I can't help you any further, please contact our service centre by email at hola@marsenses.com Are there any discount codes at MarSenses Paradise Club hotel ? We offer a discount code only for our repeat guests. If you are a repeater and are thinking of making a reservation with MarSenses Hotels & Homes, please contact our reservations department hola@marsenses.com and we will provide you with the code. Does hotel MarSenses Paradise Club offer private transfer to/from airports or train stations? You can hire a shared or private transfer from the airport to our hotel and vice versa, either one-way or round trip. For more info, click [HERE](https://qt.im/dLy). How can I modify my booking with the MarSenses Paradise Club hotel? If you wish to modify your booking, please click on the shopping cart at the top right hand side of [here](https://qt.im/2We) Is there a restaurant in MarSenses Paradise Club hotel ? Definitely, MarSenses Paradise Club Hotel has 2 restaurants: **Restaurant Restaurant buffet:** • International, Buffet • Open 7/7. • Open all year. • Opening times:  • Lunch: from 13:00 to 15:00.  • Dinner: from 19:00 to 21:30. • Open for hotel residents only. • Reservation is not mandatory. • Kids friendly. • Wheelchair accessible. • Lunch boxes are not available. • Max capacity: 150 pax. • Pets are not accepted in the restaurant. • Our restaurant offers:  • Kids menu  • High chairs • Dress code: • Casual  • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.  • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers. [Restaurant Restaurant buffet drink list](https://qt.im/4WZ) [Restaurant Restaurant buffet website](https://qt.im/2Vo) **Restaurant Sensibar:** • International, Fast Casual • Open 7/7. • Open all year. • Opening times:  • from 10:30 to 17:30. • Open for hotel residents only. • Reservation is not mandatory. • Kids friendly. • Wheelchair accessible. • Lunch boxes are not available. • Max capacity: 35 pax. • Pets are not accepted in the restaurant. • Our restaurant offers:  • Kids menu  • High chairs • No dress code is required [Restaurant Sensibar drink list](https://qt.im/7GH) [Restaurant Sensibar website](https://qt.im/7GG) What is supplied in the bathrooms at MarSenses Paradise Club hotel ? **All of our bathrooms are equipped with:** Hair dryer, towels, soap, shower gel, shampoo, hair conditioner and magnifying mirror **Upon request:** **• With a refundable deposit:** Beach towels 10 EUR Pool towels 10 EUR **Not available:** Bathrobe, bedroom slippers, cotton swabs, toothbrush, toothpaste, shower cap, hairbrush and bidet Does MarSenses Paradise Club hotel offer any entertainment programs? We do not have an entertainment program. Is it possible to request a specific room(s) at the MarSenses Paradise Club hotel? **To make a specific room request:** **If you have not booked yet:** please indicate your request in the "comment" section when booking **If you have already booked:** please refer to the procedure below: In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here [here](https://qt.im/DRd) You will be able to make your selection once you have confirmed your reservation. Remember that if you want to choose the room number, there can only be one room in the booking. How can I confirm my booking with the MarSenses Paradise Club hotel? Once your booking is confirmed, in addition to a screen in your browser, you will receive a confirmation email. Please check your spam folder if you do not receive it within a few minutes. You can check the booking conditions here: [here](https://qt.im/hYQ) Do rooms at MarSenses Paradise Club hotel include a welcome tray, coffee machine or kettle? See our welcome tray options below: **All accommodations:** • **For Free**: Instant coffee, Purified water, Kettle, Tea bags, Milk powder, Sugar • **Not available**: Mineral water • Welcome tray refill: daily What size are the beds at the MarSenses Paradise Club hotel ? Suite rooms have 1 queen size bed(180x190cm) and 1 sofa bed(150x190cm) Superior Suite rooms have 1 queen size bed(180x190cm) and 1 sofa bed(150x190cm) 1 Bedroom Apartment rooms have 2 single beds(90x190cm) or 1 queen size bed(180x190cm) and 1 sofa bed(150x190cm) 1 Bedroom Apartment Pool View rooms have 2 single beds(90x190cm) or 1 double bed(150x190cm) and 1 sofa bed(150x190cm) Two Bedroom Apartments Pool View rooms have 2 single beds(90x190cm) and 1 queen size bed(180x190cm) and 1 sofa bed(150x190cm) Double room rooms have 2 single beds(90x190cm) or 1 queen size bed(180x190cm) and 1 full size bed(100x200cm) Double Pool View rooms have 2 single beds(90x190cm) or 1 queen size bed(180x190cm) and 1 full size bed(100x200cm) Mattresses:   • Mattress type: Innerspring. Pillows:   • Pillow type: Synthetic. Is there a spa at MarSenses Paradise Club hotel ? The hotel offers beauty and relaxing treatments in its treatment cabins 6 days a week from 10 am to 6 pm. You can consult the treatment menu here: t.ly/I6HJ What is MarSenses Paradise Club hotel star rating ? Our resort is part of MarSenses Hotels & Homes. - Star rating: 4 stars. - Service category: Upscale. More info [here](https://qt.im/jm9) What is the cancellation policy for MarSenses Paradise Club hotel ? The flexible package includes travel assistance insurance. Cancellation is free of charge up to 5 days before the day of check-in. Between 4 days and 24 hours before check-in, cancellation will be charged 50% of the reservation value. Cancellation with less than 24 hours notice or non-arrival at the hotel (No Show) has a penalty of 75% of the reservation. ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Contatto MarSenses Hotels & Homes Gremi Forners 8, 1º, Pt 13; 07009. Polígono de Son Castelló. Palma de Mallorca [+34 971 72 26 67](tel:+34971722667) [hola@marsenses.com](mailto:hola@marsenses.com) ![Premio best place to work 2025](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Alloggio * [MarSenses Paradise Club Hotel \*\*\*\* Carrer Circumval·lació, 313, 07769 Cala en Bosc, Illes Balears](/it/hotel/marsenses-paradise-club-hotel) * [MarSenses Puerto Pollensa Hotel & Spa \*\*\*\* +18 Carrer de Formentor, 73, 07470 Pollença, Illes Balears](/it/hotel/marsenses-puerto-pollensa-hotel-spa) * [MarSenses Ferrera Blanca Hotel Family \*\*\*\* Carrer sa Partió, 1, 07669 Cala D'or, Illes Balears](/it/hotel/marsenses-ferrera-blanca-hotel-family) * [MarSenses Ferrera Blanca Hotel Adults Only \*\*\*\* +18 Carrer sa Partió, 1, 07669 Cala D'or, Illes Balears](/it/hotel/marsenses-ferrera-blanca-hotel-adults-only) * [MarSenses Natura Olea Hotel \*\*\*\* +16 Carrer des Forn 29, 07669 Cala Ferrera, Cala d’Or, Illes Balears](/it/hotel/marsenses-natura-olea-hotel) * [MarSenses Rosa del Mar Hotel & Spa \*\*\*\* Av. de Cas Saboners, 3, 07181 Palmanova, Illes Balears](/it/hotel/marsenses-rosa-del-mar-hotel-spa) * [Cas Metge Matas Villa by MarSenses Camí Coanegra, 07320 Santa Maria del Camí, Illes Balears](/it/hotel/cas-metge-matas-villa-by-marsenses) Seguici * [MarSenses Corporate](https://www.marsensescorporate.com/en "Si apre in una nuova scheda") * [FAQ](/it/faq) * [Care by MarSenses](/it/care) * [Professionals](https://pro.marsenses.com/ "Si apre in una nuova scheda") * [Lavora con MarSenses](https://trabajo.marsenses.com/ "Si apre in una nuova scheda") * [Blog](https://blog.marsenses.com/ "Si apre in una nuova scheda") * [Trasferimenti e attività](https://triggle.app/51GVQuNt "Si apre in una nuova scheda") * [Contatti](/it/aziendale/contatto) * [Assicurazioni](/it/aziendale/assicurazione) * [Canale di segnalazione](https://marsenses.canaldenunciasanonimas.com/home "Si apre in una nuova scheda") * [Mappa del sito](/it/mappa-del-sito) * [Avviso legale](/it/protezione-dei-dati#legal-notice) * [Informativa sulla privacy](/it/protezione-dei-dati#data-protection) * [Condizioni di prenotazione](/it/protezione-dei-dati#reservation-conditions) * [Informativa sui cookie](/it/protezione-dei-dati#cookies-policy) * [Dichiarazione di accessibilità](/it/accessibilita/dichiarazione-accessibilita) Made with by [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=)](https://www.hotetec.com/)