Domande
frequenti
Faq
Non lasciate dubbi mentre pianificate il vostro soggiorno al MarSenses Ferrera Blanca Hotel Family. In questa sezione troverete informazioni utili per la vostra vacanza a Cala d’Or, vi aspettiamo!
To reach the hotel staff, please find the details for each department below:
Reservation
Email: reservas@marsenses.com
Phone: +34971722667
Toll-Free #: Not available
SMS: Not available
Reservation
Email: reservas@marsenses.com
Phone: +34971722667
Toll-Free #: Not available
SMS: Not available
At MarSenses Ferrera Blanca Hotel Family we only offer All Inclusive stays from breakfast until almost midnight.
National and international drinks, hot and cold, are included, except premium drinks.
In addition to the restaurant there is a bar and snacks between meals at Sensibar.
Upgrade to TI Premium when booking on marsenses.com
National and international drinks, hot and cold, are included, except premium drinks.
In addition to the restaurant there is a bar and snacks between meals at Sensibar.
Upgrade to TI Premium when booking on marsenses.com
This is a hotel for the whole family. Children up to 2 years old can stay with their parents free of charge.
Children between 3 and 12 years old staying with their parents are charged a seasonally reduced rate.
Prices for adults and children vary according to the season. Request a price simulation to see the best offer for your dates.
For more information click here:
Children between 3 and 12 years old staying with their parents are charged a seasonally reduced rate.
Prices for adults and children vary according to the season. Request a price simulation to see the best offer for your dates.
For more information click here:
We have 139 rooms.
(Room types for maximum 400 pax)
Suite: 44 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 22 single beds and 44 sofa beds and 22 double beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Suite Sea View: 2 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 2 double beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
Suite Pool View: 34 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 17 double beds and 17 single beds and 34 single beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
Apartment: 37 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 25 single beds and 49 sofa beds and 24 double beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
3 bedroom apartment: 1 rooms
• Surface: 70 to 70 m²
• Max occupancy per room: 6 adults and 0 children
• Composition: 3 bedrooms, 1 living-room, 2 bathroom with WC
• Equipment: 1 double bed and 2 single beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
Studio: 9 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 4 single beds and 5 double beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
Basic Apartment: 12 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: TV
In room smoking is not allowed
To view photos of the room, please click here
(Room types for maximum 400 pax)
Suite: 44 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 22 single beds and 44 sofa beds and 22 double beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Suite Sea View: 2 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 2 double beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
Suite Pool View: 34 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 17 double beds and 17 single beds and 34 single beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
Apartment: 37 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 25 single beds and 49 sofa beds and 24 double beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
3 bedroom apartment: 1 rooms
• Surface: 70 to 70 m²
• Max occupancy per room: 6 adults and 0 children
• Composition: 3 bedrooms, 1 living-room, 2 bathroom with WC
• Equipment: 1 double bed and 2 single beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
Studio: 9 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 4 single beds and 5 double beds , TV, a/c
In room smoking is not allowed
To view photos of the room, please click here
Basic Apartment: 12 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: TV
In room smoking is not allowed
To view photos of the room, please click here
Have a look at our swimming pools list below:
•Theater Pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift available
- Pets are not allowed in this area
- Open all year
- Non-heated
- No age restriction
- Size: L:15 M, W:8 M, D:150 CM
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 40 pax
- Reservation is not mandatory
- Shower: Yes
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed
- Other items 1: not allowed
More info here
Have a look at our drinks and cocktails menu here
•Heart-Shaped Pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift available
- Pets are not allowed in this area
- Open all year
- Non-heated
- No age restriction
- Size: L:10 M, W:7 M, D:140 CM
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Shower: No
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed
More info here
•Sensiland:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift available
- Pets are not allowed in this area
- Open all year
- Non-heated
- No age restriction
- Size: L:20 M, W:8 M, D:140 CM
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Shower: No
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here
•Theater Pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift available
- Pets are not allowed in this area
- Open all year
- Non-heated
- No age restriction
- Size: L:15 M, W:8 M, D:150 CM
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 40 pax
- Reservation is not mandatory
- Shower: Yes
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed
- Other items 1: not allowed
More info here
Have a look at our drinks and cocktails menu here
•Heart-Shaped Pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift available
- Pets are not allowed in this area
- Open all year
- Non-heated
- No age restriction
- Size: L:10 M, W:7 M, D:140 CM
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Shower: No
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed
More info here
•Sensiland:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift available
- Pets are not allowed in this area
- Open all year
- Non-heated
- No age restriction
- Size: L:20 M, W:8 M, D:140 CM
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Shower: No
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed
More info here
Have a look at our drinks and cocktails menu here
If you wish to modify your booking, please click on the shopping cart at the top right hand side of here
I'm sorry I can't help you any further, please contact our service centre by email at hola@marsenses.com
Babies are welcome.
We are able to provide you the following items:
• Baby cot
We are able to provide you the following items:
• Baby cot
Once your booking is confirmed, in addition to a screen in your browser, you will receive a confirmation email. Please check your spam folder if you do not receive it within a few minutes. You can check the booking conditions here: here
Definitely, MarSenses Ferrera Blanca Hotel Family has 2 restaurants:
Restaurant Buffet restaurant:
• International, Buffet
• Open 7/7.
• Closed from 27-OCT to 10-APR.
• Opening times:
• Lunch: from 13:00 to 15:00.
• Dinner: from 18:45 to 21:15.
• Price range: $$
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Restaurant Buffet restaurant drink list
Restaurant Sensibar:
• International, Fast Food
• Open 7/7.
• Closed from 27-OCT to 10-APR.
• Opening times:
• from 11:00 to 17:00.
• Price range: $$
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 10 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
Restaurant Sensibar drink list
Restaurant Buffet restaurant:
• International, Buffet
• Open 7/7.
• Closed from 27-OCT to 10-APR.
• Opening times:
• Lunch: from 13:00 to 15:00.
• Dinner: from 18:45 to 21:15.
• Price range: $$
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Restaurant Buffet restaurant drink list
Restaurant Sensibar:
• International, Fast Food
• Open 7/7.
• Closed from 27-OCT to 10-APR.
• Opening times:
• from 11:00 to 17:00.
• Price range: $$
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 10 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
Restaurant Sensibar drink list
- We have offers throughout the year. You can find them on the main page of our website here
- Returning Guests: all guests receive a secret discount code by email after their stay. Use it in the promo code area of our reservation process.
If you have lost it contact us by email or call.
- Returning Guests: all guests receive a secret discount code by email after their stay. Use it in the promo code area of our reservation process.
If you have lost it contact us by email or call.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking
If you have already booked: please refer to the procedure below:
In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here here
You will be able to make your selection once you have confirmed your reservation.
Remember that if you want to choose the room number, there can only be one room in the booking.
If you have not booked yet: please indicate your request in the "comment" section when booking
If you have already booked: please refer to the procedure below:
In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here here
You will be able to make your selection once you have confirmed your reservation.
Remember that if you want to choose the room number, there can only be one room in the booking.
The hotel does not have a parking space for vehicles. However, in the vicinity of the hotel, there are usually no problems with parking space as it is located in a low-traffic area. Parking is free of charge.
You can hire a shared or private transfer from the airport to our hotel and vice versa, either one-way or round trip.
For more info, click HERE.
For more info, click HERE.
• Theater Pool:
You don't need a reservation to use the pools. At the same time, you cannot reserve sun loungers. .
• Heart-Shaped Pool:
We are sorry, but we do not take reservations.
• Sensiland:
We are sorry, but we do not take reservations.
You don't need a reservation to use the pools. At the same time, you cannot reserve sun loungers. .
• Heart-Shaped Pool:
We are sorry, but we do not take reservations.
• Sensiland:
We are sorry, but we do not take reservations.
Suite rooms have 22 single beds(90x190cm) and 44 sofa beds(160x190cm) and 22 double beds(150x190cm)
Apartment rooms have 25 single beds(90x190cm) and 49 sofa beds(160x190cm) and 24 double beds(150x190cm)
3 bedroom apartment rooms have 1 double bed(150x190cm) and 2 single beds(90x190cm)
Suite Sea View rooms have 2 double beds(150x190cm)
Suite Pool View rooms have 17 double beds(150x190cm) and 17 single beds(90x190cm) and 34 single beds(90x190cm)
Studio rooms have 4 single beds(90x190cm) and 5 double beds(150x190cm)
Mattresses:
• Mattress type: Innerspring.
Pillows:
• Pillow type: Synthetic.
Apartment rooms have 25 single beds(90x190cm) and 49 sofa beds(160x190cm) and 24 double beds(150x190cm)
3 bedroom apartment rooms have 1 double bed(150x190cm) and 2 single beds(90x190cm)
Suite Sea View rooms have 2 double beds(150x190cm)
Suite Pool View rooms have 17 double beds(150x190cm) and 17 single beds(90x190cm) and 34 single beds(90x190cm)
Studio rooms have 4 single beds(90x190cm) and 5 double beds(150x190cm)
Mattresses:
• Mattress type: Innerspring.
Pillows:
• Pillow type: Synthetic.
We are sorry, we can't arrange adjoining rooms, but we can make sure to book neighbouring rooms for you.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here here
You will be able to make your selection once you have confirmed your reservation.
Remember that if you want to choose the room number, there can only be one room in the booking.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please refer to the procedure below:
In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here here
You will be able to make your selection once you have confirmed your reservation.
Remember that if you want to choose the room number, there can only be one room in the booking.
We offer a discount code only for our repeat guests.
If you are a repeater and are thinking of making a reservation with MarSenses Hotels & Homes, please contact our reservations department hola@marsenses.com and we will provide you with the code.
If you are a repeater and are thinking of making a reservation with MarSenses Hotels & Homes, please contact our reservations department hola@marsenses.com and we will provide you with the code.
We do not have an entertainment program.
Our resort is part of MarSenses Hotels & Homes.
- Star rating: 4 stars.
- Service category: Upscale.
More info here
- Star rating: 4 stars.
- Service category: Upscale.
More info here