FAQ • MarSenses Ferrera Blanca Hotel in Cala d’Or [Skip to content](#main-content)[Skip to booking](#) Sports hotel Adults-only hotel (18+) Adults-only hotel (16+) Family hotel Wellness hotel All-inclusive hotel Find out more opens in a new tab Read the article [Skip to main content](#skipToContent) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * Accomodation + [MarSenses Paradise Club Hotel \*\*\*\*](/en/hotels/marsenses-paradise-club-hotel) + [MarSenses Puerto Pollensa Hotel & Spa \*\*\*\* +18](/en/hotels/marsenses-puerto-pollensa-hotel-spa) + [MarSenses Ferrera Blanca Hotel Family \*\*\*\*](/en/hotels/marsenses-ferrera-blanca-hotel-family) + [MarSenses Ferrera Blanca Hotel Adults Only \*\*\*\* +18](/en/hotels/marsenses-ferrera-blanca-hotel-adults-only) + [MarSenses Rosa del Mar Hotel & Spa \*\*\*\*](/en/hotels/marsenses-rosa-del-mar-hotel-spa) + [MarSenses Natura Olea Hotel \*\*\*\* +16](/en/hotels/marsenses-natura-olea-hotel) + [Cas Metge Matas Villa](/en/hotels/cas-metge-matas-villa-by-marsenses) * [Experiences](/en/experiences) + [Wellness](/en/experiences/wellness) + [Families](/en/experiences/families) + [Gastronomy](/en/experiences/gastronomy) + [Adults Only](/en/experiences/adults-only) + [All Inclusive](/en/experiences/all-inclusive) + [Sports](/en/experiences/sports) * [Destinations](/en/destinations) + [Mallorca](/en/destinations/mallorca) + [Menorca](/en/destinations/menorca) * [Care by MarSenses](/en/care) * [Blog](https://marsensescorporate.com/blog "opens in a new tab") * [Insurance](/en/corporate/insurance) * [Transfers and Activities](https://triggle.app/R4ajY1QW "opens in a new tab") * [Offers](/en/offers) * [Accessibility](/en/accessibility) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) * [![Ir a inicio de la página](/en/dam/jcr:0081e253-0ad2-403b-8dca-fd3d4171308c/ic-home.svg)](/en/) * Accomodation + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Ferrera Blanca Hotel Family \*\*\*\*](/en/hotels/marsenses-ferrera-blanca-hotel-family) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Rosa del Mar Hotel & Spa \*\*\*\*](/en/hotels/marsenses-rosa-del-mar-hotel-spa) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Paradise Club Hotel \*\*\*\*](/en/hotels/marsenses-paradise-club-hotel) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Ferrera Blanca Hotel Adults Only \*\*\*\* +18](/en/hotels/marsenses-ferrera-blanca-hotel-adults-only) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Puerto Pollensa Hotel & Spa \*\*\*\* +18](/en/hotels/marsenses-puerto-pollensa-hotel-spa) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) MarSenses Natura Olea Hotel \*\*\*\* +16](/en/hotels/marsenses-natura-olea-hotel) + [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Cas Metge Matas Villa](/en/hotels/cas-metge-matas-villa-by-marsenses) * [Accessibility](/en/accessibility) * [Care](/en/care) * [Offers](/en/offers) ![](/en/dam/jcr:b846c8da-fdd2-4560-9ce2-ae2d8ebf1b33/logo-marsenses-blanco.2025-09-08-11-18-38.png) English * [Deutsch](/de/hotels/marsenses-ferrera-blanca-hotel-family/faq) * [Português](/pt/hoteis/marsenses-ferrera-blanca-hotel-family/faq) * [English](/en/hotels/marsenses-ferrera-blanca-hotel-family/faq) * [Italiano](/it/hotel/marsenses-ferrera-blanca-hotel-family/faq) * [Français](/fr/hotels/marsenses-ferrera-blanca-hotel-family/faq) * [Español](/hoteles/marsenses-ferrera-blanca-hotel-family/faq) ![](/en/dam/jcr:056b8276-94c7-4296-8c02-004cd03884ee/hero-como-llegar-marsenses-ferrera-blanca-hotel-family.2025-11-07-12-24-50.webp) Frequently Asked Questions * ![Hotel for families](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Families * ![All-inclusive hotel](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) All inclusive * ![Hotel for athletes](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Sports 1. 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FAQ [Hotel](/en/hotels/marsenses-ferrera-blanca-hotel-family) [Accessibility](/en/hotels/marsenses-ferrera-blanca-hotel-family/accesibility) [Rooms](/en/hotels/marsenses-ferrera-blanca-hotel-family/rooms) [Services](/en/hotels/marsenses-ferrera-blanca-hotel-family/services) [Gastronomy](/en/hotels/marsenses-ferrera-blanca-hotel-family/gastronomy) [Experiences](/en/hotels/marsenses-ferrera-blanca-hotel-family/experiences) [Gallery](/en/hotels/marsenses-ferrera-blanca-hotel-family/gallery) [How to get there](/en/hotels/marsenses-ferrera-blanca-hotel-family/location) [FAQs](/en/hotels/marsenses-ferrera-blanca-hotel-family/faq) ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) # Faq Our FAQ's will provide you with useful information for your holiday, whether it's about rates, services or other important aspects, check them out here and solve all your doubts! How can I contact the MarSenses Ferrera Blanca Family hotel? To reach the hotel staff, please find the details for each department below: **Reservation** Email: [reservas@marsenses.com](mailto:reservas@marsenses.com) Phone: [+34971722667](tel:+34971722667) Toll-Free #: Not available SMS: Not available What are MarSenses Ferrera Blanca Family hotel rate plans? At MarSenses Ferrera Blanca Hotel Family we only offer All Inclusive stays from breakfast until almost midnight. National and international drinks, hot and cold, are included, except premium drinks. In addition to the restaurant there is a bar and snacks between meals at Sensibar. Upgrade to TI Premium when booking on marsenses.com How many rooms are there at MarSenses Ferrera Blanca Family hotel ? We have 139 rooms. (Room types for maximum 400 pax) **Suite**: 44 rooms • **Surface**: 40 to 40 m² • **Max occupancy per room**: 3 adults and 1 children • **Composition**: 1 bedrooms, 1 living-room, 1 bathroom with WC • **Equipment**: 22 single beds and 44 sofa beds and 22 double beds , TV, a/c **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HU3)** **For more information, please click [here](https://qt.im/HTZ)** **Suite Sea View**: 2 rooms • **Surface**: 40 to 40 m² • **Max occupancy per room**: 4 adults and 1 children • **Composition**: 1 bedrooms, 1 living-room, 1 bathroom with WC • **Equipment**: 2 double beds , TV, a/c **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HU3)** **Suite Pool View**: 34 rooms • **Surface**: 40 to 40 m² • **Max occupancy per room**: 4 adults and 1 children • **Composition**: 1 bedrooms, 1 living-room, 1 bathroom with WC • **Equipment**: 17 double beds and 17 single beds and 34 single beds , TV, a/c **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HU3)** **Apartment**: 37 rooms • **Surface**: 40 to 40 m² • **Max occupancy per room**: 3 adults and 1 children • **Composition**: 1 bedrooms, 1 living-room, 1 bathroom with WC • **Equipment**: 25 single beds and 49 sofa beds and 24 double beds , TV, a/c **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HU3)** **3 bedroom apartment**: 1 rooms • **Surface**: 70 to 70 m² • **Max occupancy per room**: 6 adults and 0 children • **Composition**: 3 bedrooms, 1 living-room, 2 bathroom with WC • **Equipment**: 1 double bed and 2 single beds , TV, a/c **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HU3)** **Studio**: 9 rooms • **Surface**: 40 to 40 m² • **Max occupancy per room**: 2 adults and 0 children • **Composition**: 1 bedrooms, 1 living-room, 1 bathroom with WC • **Equipment**: 4 single beds and 5 double beds , TV, a/c **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HU3)** **Basic Apartment**: 12 rooms • **Surface**: 40 to 40 m² • **Max occupancy per room**: 3 adults and 1 children • **Composition**: 1 bedrooms, 1 living-room, 1 bathroom with WC • **Equipment**: TV **In room smoking is not allowed** **To view photos of the room, please click [here](https://qt.im/HU3)** Do you accept kids at MarSenses Ferrera Blanca Family hotel ? This is a hotel for the whole family. Children up to 2 years old can stay with their parents free of charge. Children between 3 and 12 years old staying with their parents are charged a seasonally reduced rate. Prices for adults and children vary according to the season. Request a price simulation to see the best offer for your dates. For more information click here: Is there a swimming pool at MarSenses Ferrera Blanca Family hotel ? Have a look at our swimming pools list below: •**Theater Pool**: - Outdoor - Smoking not allowed - Wheelchair accessible - Wheelchair ramp/lift available - Pets are not allowed in this area - Open all year - Non-heated - No age restriction - Size: L:15 M, W:8 M, D:150 CM - Access is free for hotel residents -Access is not free for hotel restaurant customers - Open to public: No - No time limit - Max capacity: 40 pax - Reservation is not mandatory - Shower: Yes - Seawater: No - Chlorine: Yes - Swimming caps: not mandatory - Inflatables: not allowed - Life jacket for kids: No - Burkini: not allowed - Other items 1: not allowed More info [here](https://qt.im/2Up) Have a look at our drinks and cocktails menu [here](https://qt.im/aXX) •**Heart-Shaped Pool**: - Outdoor - Smoking not allowed - Wheelchair accessible - Wheelchair ramp/lift available - Pets are not allowed in this area - Open all year - Non-heated - No age restriction - Size: L:10 M, W:7 M, D:140 CM - Access is free for hotel residents -Access is not free for hotel restaurant customers - Open to public: No - No time limit - Max capacity: 20 pax - Reservation is not mandatory - Shower: No - Seawater: No - Chlorine: Yes - Swimming caps: not mandatory - Inflatables: not allowed - Life jacket for kids: No - Burkini: not allowed More info [here](https://qt.im/2Up) •**Sensiland**: - Outdoor - Smoking not allowed - Wheelchair accessible - Wheelchair ramp/lift available - Pets are not allowed in this area - Open all year - Non-heated - No age restriction - Size: L:20 M, W:8 M, D:140 CM - Access is free for hotel residents -Access is not free for hotel restaurant customers - Open to public: No - No time limit - Max capacity: 20 pax - Reservation is not mandatory - Shower: No - Seawater: No - Chlorine: Yes - Swimming caps: not mandatory - Inflatables: not allowed - Life jacket for kids: No - Burkini: not allowed More info [here](https://qt.im/2Up) Have a look at our drinks and cocktails menu [here](https://qt.im/aY2) How can I provide feedback about my stay at the hotel MarSenses Ferrera Blanca Family? I'm sorry I can't help you any further, please contact our service centre by email at hola@marsenses.com How can I modify my booking with the MarSenses Ferrera Blanca Family hotel? If you wish to modify your booking, please click on the shopping cart at the top right hand side of [here](https://qt.im/2We) Is MarSenses Ferrera Blanca Family hotel baby-friendly ? Babies are welcome. We are able to provide you the following items: • Baby cot How can I confirm my booking with the MarSenses Ferrera Blanca Family hotel? Once your booking is confirmed, in addition to a screen in your browser, you will receive a confirmation email. Please check your spam folder if you do not receive it within a few minutes. You can check the booking conditions here: [here](https://qt.im/hYQ) Is there a restaurant in MarSenses Ferrera Blanca Family hotel ? Definitely, MarSenses Ferrera Blanca Hotel Family has 2 restaurants: **Restaurant Buffet restaurant:** • International, Buffet • Open 7/7. • Closed from 27-OCT to 10-APR. • Opening times:  • Lunch: from 13:00 to 15:00.  • Dinner: from 18:45 to 21:15. • Price range: $$ • Open for hotel residents only. • Reservation is not mandatory. • Kids friendly. • Lunch boxes are not available. • Max capacity: 50 pax. • Pets are not accepted in the restaurant. • Our restaurant offers:  • Kids menu  • High chairs • Dress code: • Casual  • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.  • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers. [Restaurant Buffet restaurant drink list](https://qt.im/dkg) **Restaurant Sensibar:** • International, Fast Food • Open 7/7. • Closed from 27-OCT to 10-APR. • Opening times:  • from 11:00 to 17:00. • Price range: $$ • Open for hotel residents only. • Reservation is not mandatory. • Kids friendly. • Lunch boxes are not available. • Max capacity: 10 pax. • Pets are not accepted in the restaurant. • Our restaurant offers:  • Kids menu  • High chairs • No dress code is required [Restaurant Sensibar drink list](https://qt.im/aY1) Does MarSenses Ferrera Blanca Family hotel have special offers, gift boxes or vouchers? - We have offers throughout the year. You can find them on the main page of our website [here](https://qt.im/2We) - Returning Guests: all guests receive a secret discount code by email after their stay. Use it in the promo code area of our reservation process. If you have lost it contact us by email or call. Is it possible to request a specific room(s) at the MarSenses Ferrera Blanca Family hotel? **To make a specific room request:** **If you have not booked yet:** please indicate your request in the "comment" section when booking **If you have already booked:** please refer to the procedure below: In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here [here](https://qt.im/DR3) You will be able to make your selection once you have confirmed your reservation. Remember that if you want to choose the room number, there can only be one room in the booking. Is there a parking at MarSenses Ferrera Blanca Family hotel ? The hotel does not have a parking space for vehicles. However, in the vicinity of the hotel, there are usually no problems with parking space as it is located in a low-traffic area. Parking is free of charge. Can I make a swimming pool reservation at the MarSenses Ferrera Blanca Family hotel? **• Theater Pool:** You don't need a reservation to use the pools. At the same time, you cannot reserve sun loungers. . **• Heart-Shaped Pool:** We are sorry, but we do not take reservations. **• Sensiland:** We are sorry, but we do not take reservations. What size are the beds at the MarSenses Ferrera Blanca Family hotel ? Suite rooms have 22 single beds(90x190cm) and 44 sofa beds(160x190cm) and 22 double beds(150x190cm) Apartment rooms have 25 single beds(90x190cm) and 49 sofa beds(160x190cm) and 24 double beds(150x190cm) 3 bedroom apartment rooms have 1 double bed(150x190cm) and 2 single beds(90x190cm) Suite Sea View rooms have 2 double beds(150x190cm) Suite Pool View rooms have 17 double beds(150x190cm) and 17 single beds(90x190cm) and 34 single beds(90x190cm) Studio rooms have 4 single beds(90x190cm) and 5 double beds(150x190cm) Mattresses:   • Mattress type: Innerspring. Pillows:   • Pillow type: Synthetic. Does MarSenses Ferrera Blanca Family hotel have connecting rooms ? We are sorry, we can't arrange adjoining rooms, but we can make sure to book neighbouring rooms for you. To make a specific room request: If you have not booked yet: please indicate your request in the "comment" section when booking. If you have already booked, please refer to the procedure below: In this hotel you can choose the number of room you want to stay in. The location of the rooms and prices can be consulted here [here](https://qt.im/DR3) You will be able to make your selection once you have confirmed your reservation. Remember that if you want to choose the room number, there can only be one room in the booking. Are there any discount codes at MarSenses Ferrera Blanca Family hotel ? We offer a discount code only for our repeat guests. If you are a repeater and are thinking of making a reservation with MarSenses Hotels & Homes, please contact our reservations department hola@marsenses.com and we will provide you with the code. Does hotel MarSenses Ferrera Blanca Family offer private transfer to/from airports or train stations? You can hire a shared or private transfer from the airport to our hotel and vice versa, either one-way or round trip. For more info, click [HERE](https://qt.im/d82). Does MarSenses Ferrera Blanca Family hotel offer any entertainment programs? We do not have an entertainment program. What is MarSenses Ferrera Blanca Family hotel star rating ? Our resort is part of MarSenses Hotels & Homes. - Star rating: 4 stars. - Service category: Upscale. More info [here](https://qt.im/jm9) ![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Contact MarSenses Hotels & Homes Gremi Forners 8, 1º, Pt 13; 07009. Polígono de Son Castelló. Palma de Mallorca [+34 971 72 26 67](tel:+34971722667) [hola@marsenses.com](mailto:hola@marsenses.com) ![award best place to work 2025](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=) Accommodation * [MarSenses Paradise Club Hotel \*\*\*\* Carrer Circumval·lació, 313, 07769 Cala en Bosc, Illes Balears](/en/hotels/marsenses-paradise-club-hotel) * [MarSenses Puerto Pollensa Hotel & Spa \*\*\*\* +18 Carrer de Formentor, 73, 07470 Pollença, Illes Balears](/en/hotels/marsenses-puerto-pollensa-hotel-spa) * [MarSenses Ferrera Blanca Hotel Family \*\*\*\* Carrer sa Partió, 1, 07669 Cala D'or, Illes Balears](/en/hotels/marsenses-ferrera-blanca-hotel-family) * [MarSenses Ferrera Blanca Hotel Adults Only \*\*\*\* +18 Carrer sa Partió, 1, 07669 Cala D'or, Illes Balears](/en/hotels/marsenses-ferrera-blanca-hotel-adults-only) * [MarSenses Natura Olea Hotel \*\*\*\* +16 Carrer des Forn 29, 07669 Cala Ferrera, Cala d’Or, Illes Balears](/en/hotels/marsenses-natura-olea-hotel) * [MarSenses Rosa del Mar Hotel & Spa \*\*\*\* Av. de Cas Saboners, 3, 07181 Palmanova, Illes Balears](/en/hotels/marsenses-rosa-del-mar-hotel-spa) * [Cas Metge Matas Villa by MarSenses Camí Coanegra, 07320 Santa Maria del Camí, Illes Balears](/en/hotels/cas-metge-matas-villa-by-marsenses) Follow us * [MarSenses Corporate](https://www.marsensescorporate.com/en "Opens in a new tab") * [FAQ](/en/faq) * [Care by MarSenses](/en/care) * [Professionals](https://pro.marsenses.com/ "Opens in a new tab") * [Work at MarSenses](https://trabajo.marsenses.com/ "Opens in a new tab") * [Blog](https://blog.marsenses.com/ "Opens in a new tab") * [Transfers and Activities](https://triggle.app/51GVQuNt "Opens in a new tab") * [Contact](/en/corporate/contact) * [Insurance](/en/corporate/insurance) * [Whistleblowing Channel](https://marsenses.canaldenunciasanonimas.com/home "Opens in a new tab") * [Sitemap](/en/site-map) * [Legal Notice](/en/data-protection#legal-notice) * [Data Protection](/en/data-protection#data-protection) * [Booking Conditions](/en/data-protection#reservation-conditions) * [Cookies Policy](/en/data-protection#cookies-policy) * [Accessibility statement](/en/accessibility/accessibility-statement) Made with by [![](data:image/png;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=)](https://www.hotetec.com/)